Unified Account Opening Solution
Infosys’ Unified Account Opening solution helps financial services firms reduce the time taken to open accounts and save substantial costs by streamlining processes.
Our flexible and modular solution offers cross-product and cross-channel integration capabilities. It can be customized to integrate with your existing systems and plug functional gaps, if any. Extensive use of pre-defined fields and rules across different product categories ensures prompt customization and offers a better alternative to a solution developed from the ground up.
Process Flow

Infosys Advantage
- Centralized solution - Leverages industry best practices to streamline account opening processes across products/channels.
- Ready-made components - Ensures customization and prompt integration into your existing systems with components for various functional modules, databases and interfaces.
- In-built business process models - Enables analysis of gaps in existing processes.
- End-to-end collection of functional modules - Covers key steps in account opening such as cross-channel application initiation, identity verification, KYC and fraud checks, authentication, customer and product information gathering, product suitability/ cross-sell, credit checks/ decisioning interfaces, workflow/BPM and document management interfaces.
- Tried and tested solution - Leverages Infosys’ account opening framework and components for the financial services industry and rich experience in implementing account opening at large private banks and consumer banks.