Affordable Banking for the World's Unbanked
Global banks and financial institutions can achieve growth and stabilize economies by banking the unbanked population, according to Ashok Vemuri, Global Head, Banking and Capital Markets group, Infosys. In an article in the American Banker, he discusses how technology and innovative business models such as mobile banking and peer-to-peer lending enable new, risk-free revenue streams for banks.
Ashok believes that global financial services companies must adopt a holistic view to grow and create a stable global economy. Apart from technology, banks must innovate in product development, business processes, delivery channels, customer service and education and regulatory compliance.