Communication service providers (CSPs) are in constant threat from new agile entrants and changing consumer patterns. To survive, they need to constantly innovate by offering new and simplified products. This paper seeks...
to explain product simplification – its feasibility, roadblocks, and other important considerations for success.
Published with the permission from TM Forum
Infosys has been awarded the prestigious Global Telecoms Business Innovation Award for 2013 in the Consumer Service Innovation category for the BT Seamless Desktop program, powered by the Infosys customer service experience product AssistEdge.
Mobile-based payment service offers a safe mechanism for trade, while ensuring inclusive growth.
Cloud computing helps communications service providers (CSPs) accelerate the concept-to-bill cycle and open up new revenue streams.
Published with the permission of Sift Media
Interactive services and user-generated content provide a richer television viewing experience, according to an expert from Infosys.
Published with the permission of ConnectedPlanetOnline.com
Mobile phone networks must understand the impact of portability on call routing, billing systems, event-to-cash processes, and operations.
Published with the permission of Voice&Data
Mobile-enabled enterprises that integrate Web 2.0 and social media with new business models and technology platforms can gain a competitive advantage.
Published with the permission of Wireless Week
Mobile operators can increase customer stickiness with a ready-to-launch application store, according to an expert from Infosys.
Published with the permission of Technology Marketing Corporation
Wireless carriers can help marketers implement effective mobile marketing campaigns by capitalizing on the rich knowledge of subscribers and networks.
Published with the permission of Mobile Marketer
Mobile operators need to migrate from a walled garden to an open innovation network. According to experts from Infosys, mobile operators must open their networks and their application ecosystem to accelerate innovation and monetize new applications.
This white paper was published in the Mobile World Congress Daily 2009
How can communications service providers harness the potential of social networking? Experts from Infosys propose a social networking platform that enables interaction, provides opportunities for commerce, opens revenue streams for rich content, and facilitates targeted advertising.