Communications

Industry Offerings

Realize business value across the Communication Services industry

The Communication Services landscape is no longer a level playing field. Your services are consumed in new ways – mobile streaming, Internet of Things (IoT) applications, wearable computing, application stores, and remittances. New devices are being added to your network – smartphones, phablets, gaming consoles, and virtual reality glasses and headsets. Your network needs to connect the dots – smart grids, cars, cameras, security systems, homes, and cities. Significantly, new constituents are eroding your revenue – Over-the-Top (OTT) players, media and entertainment companies, and digital intermediaries.

The Infosys Communication Services practice helps network and communication services providers become ‘trusted digital partners’ for consumers as well as upstream constituents such as device manufacturers, application developers, content creators and aggregators, financial institutions, and healthcare providers. Advanced technologies, including cloud computing, augmented reality, artificial intelligence, and robotics, enable communications enterprises to develop a sustainable ecosystem.

We renew core telecom processes and implement new business models. Flypp - our white-labeled mobile platform - monetizes applications. Our suite of industry solutions to mitigate risk, minimize costs and accelerate time-to-market includes Infosys Care, iFutureTV, Infosys Sales Effectiveness Center of Excellence (ISEC), and Field Force Optimization Suite.

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