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Discrete Manufacturing

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Industry Offerings

Information Visibility (IV)

In the Flat World, Discrete Manufacturing companies need a unified view of customer information, orders and operations to manage customer experience and respond to opportunities. Invariably, most data gathered is not real-time; it is distributed across silos - applications, geographies, business units, partners and customers in the supply chain, leading to visibility gaps in the system. These gaps result in poor data quality, duplication of customer records, and difficult decision-making and response.

To enhance visibility and leverage information, Discrete Manufacturing companies need to:
  • Ensure a unified view of customers and extract meaningful information from available data
  • Expedite decision-making and information dissemination across the organization
  • Ascertain the cost of bad data and prioritize data issues to be addressed


Infosys' Information Visibility (IV) solution enables end-to-end visibility into operational metrics and data, and real-time decision-making and response through a single, unified view of data across the enterprise. Our solution transforms data, information and knowledge along with information governance structures, irrespective of IT platform differences, visibility requirements or data semantics differences.

Process/Functional Focus Key Aspects
  • Enterprise architecture governance
  • Iterative renovation through SOA
  • IT portfolio rationalization
  • ERP consolidation
  • Legacy modernization
  • Unified customer experience
  • Infrastructure consolidation
  • Software as a Service model
  • Portal strategy and management
  • Policy consolidation and rules management
  • Reduced spend on IT operations
  • Increased spend on transformational initiative
  • Improved agility and time-to-market
  • Reduction in number of applications/ interfaces
  • Improved customer experience
Related Information

Webinar

Advanced Collaborative Supply Management

Get insights into sourcing and procurement for high-tech and manufacturing. Watch Webinar (registration required) an archived webinar that was hosted by AMR Research, Infosys and Microsoft.

 

Watch archived webinar Webinar (registration required)

Analyst Report

AMR Research mentions Infosys as a sourcing and procurement service provider that works well for the stage where companies "require greater functionality from their technology platforms, but they also need service provider and BPO assistance to close the gaps in the technology, particularly in the area of lean procurement."

 

Analyst Citations Download (registration required)

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