Sibos 2011 spotlight: Tomorrow's financial services enterprise
Financial institutions must address the needs of the banked, unbanked and underbanked customer segments. Pankaj Kulkarni, AVP and Group Engagement Manager, Financial Services; and Amit Dua, AVP and Head - EMEA, Finacle; Infosys, discuss digital strategies with Finextra TV on the sidelines of Sibos 2011:
Mobilize the financial value chain
Instant access to information and money delights corporate as well as retail customers. Significantly, an agile financial infrastructure reduces transaction costs, accelerates decision-making, and enables customized solutions and service.
Monetize social media
A collaborative approach influences customer behavior, drives innovation and reduces time-to-market. A community of stakeholders is imperative for customer-centric operations, co-creation of products and targeted promotions.
Published with permission of Finextra@Sibos
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