Almost three quarters of all cross-sell opportunities occur within the first 90 days of a customer engaging with your financial institution. A strong onboarding...
approach—including initial enrollment through relevant data collection, constant customer engagement and predefined onboarding metrics—can go a long way in helping your financial institution take charge of the entire process and take advantage of ensuing cross-sell and up-sell activities.
Published with permission of Global Finance magazine
In the changing landscape of financial services, banks need to be more than just money managers. This video explores the need for...
a fundamental rethink by businesses and how, by taking a more simplistic approach to technology, banks can become truly multichannel while adding value to their customer’s life journey.
Overwhelmed by the flood of structured and unstructured data? Unsure of how to leverage big data paradigms to drive revenue? Confused with the ever-changing alphabet soup tossed around by big data vendors? Watch a recording of the big data bounty webinar by Infosys and CEB TowerGroup.
Volatile market conditions and regulatory pressures have pushed financial services firms to be faster and better. The customers' demand for shorter turnaround...
times necessitated the need for greater speed in operations. High performance computing (HPC) has addressed this need, and has also significantly changed the complex landscape of financial services.
Published with permission of Global Finance
Settlement is a critical function in the trade lifecycle, and being aware of best-in-class features will help in choosing the right settlement system while setting up operations.
Published with permission of Henry Stewart Publications
Executing information technology (IT) projects in the equities operations space of an investment bank can be a painful exercise because it involves coordinating...
a number of IT and business teams, managing software environments, preparing and executing test cases and more.
Published with permission of Henry Stewart Publications
Dodd-Frank regulation, despite its ambiguity and challenges, has pockets of opportunities for banks to capitalize upon.
Published with permission of Global Finance
Data is the oil of the 21st century. It is created both internally and externally. It is both structured and unstructured. It is the raw material that financial services need to leverage effectively for long term success. Increasingly, big data is proving a game changer.
Published with permission of Global Finance
Basel III regulations demand greater co-operation and transparency from financial institutions. Get insights on how you can prepare for what’s coming.
Mobile-based payment service offers a safe mechanism for trade, while ensuring inclusive growth.
A multi-disciplinary testing team can transform operations of financial services companies and enhance the user experience.
Published with permission of Testing Experience magazine
Oracle Financial Services Analytical Application (OFSAA) provides a holistic solution for risk mitigation, performance management and fraud prevention.
Financial services companies must embed analytics into business processes to enhance day-to-day operations across customer touch points.
Published with permission of Information Management
A holistic data security policy comprising configuration, hardware and network components protects credit card data and ensures compliance with security standards.
Published with permission of UK Oracle User Group (UKOUG)
Companies can manage risks and comply with regulations proactively by blending holistic compliance with Governance, Risk and Compliance (GRC) tools.
Published with permission of SAPinsider
Transparent processes for risk reporting help banks predict exposure and avoid a liquidity crisis, according to Infosys' expert in a webinar on asset, liability and liquidity management.
Published with permission of EastEuro Link
Banks must take the lead in adopting emerging payments to support e-commerce, m-commerce and convenient payment options. These payment methods can impact revenue significantly...
in sales, provision of credit and entering new markets. According to Infosys’ expert, banks need to adopt an Organization Redesign approach for emerging payments. It addresses the challenge of siloed products and ensures a holistic customer-driven view by aligning the bank’s structure, reporting and incentives for sales, products, operations and technology.
Published with permission of Global Finance
Know Your Customer (KYC) diligence is a stepping stone to an effective Anti-Money Laundering management system. Infosys’ expert highlights the areas that financial...
institutions need to focus on for KYC remediation.
Published with permission of ACAMS Today
Financial institutions in developing countries need to establish a robust partnership with government bodies to implement Anti-money Laundering (AML) programs...
successfully. According to experts from Infosys, companies must adopt a proactive approach by enhancing their AML programs to mitigate old risks, while managing new risks and complying with regulation.
Published with permission of Standard Chartered Bank [3]
Project development and delivery get accelerated when Agile is coupled with the Global Delivery Model (GDM). According to Infosys' experts, the success of a GDM Agile...
project depends on an organizational culture that is conducive to Agile and the right mix of architects, client representatives and programmers - both onsite and offshore. In an article in Agilejournal.com, our experts discuss how to capitalize on the inherent advantages of Agile and GDM.
Published with permission of Agilejournal.com
Banks and organizations can improve profit margins and deliver better value to customers through accurate cash forecasting. According to Infosys' expert, a balanced approach...
of human intervention and automation can realize effective cash management. Companies must adopt this approach to understand consumer demand, get accurate results, ensure data integrity and reduce costs. Our expert believes that treasuries will play a big role in cash management, and advocates automated solutions for operations.
In a related article, our experts address the challenges of exceptions as a result of straight-through processing for process automation in cash management. They recommend leveraging Business Process Management, Business Rules Management and Service-Oriented Architecture to make process change management more agile for future changes.
Published with permission of Standard Chartered Bank [3]
The corporate treasury has evolved into a centralized and global resource for banks. Direct access to Society for Worldwide Interbank Financial Telecommunication (SWIFT)...
has benefited global corporate treasuries and transformed the relationship between the treasuries and banks. According to Infosys' expert, the corporate treasury can be repositioned as an “internal bank” to provide services such as transaction processing and capital and risk management. Migrating to this model, however, will require changes in business operations and IT infrastructure, and involve stakeholders beyond the corporate treasury. Our expert advocates that treasuries make a business case for the internal bank to ensure ROI for each milestone of the migration process.
Published with permission of HSBC. [2]
Cash management systems of banks need to address growing identity theft, phishing and spyware. According to Infosys' experts, banks must implement technologies to enable...
data access by users on a need-to-know basis. Our experts discuss challenges and propose a model for security profiling to develop a robust cash management service. They suggest a framework for structuring user profiles to authenticate and facilitate user access through a matrix of profiles, entities, accounts and operations. It will ensure flexibility for banks and provide secure cash management services for customers.
Published with permission of HSBC. [2]
Global companies establish Data Integration Competency Centers (DICCs) to centralize data integration, improve productivity, enhance service quality and...
reduce cost. Strategic initiatives requiring data integration make a structured and process-driven, integrated data organization a business imperative. In an article in B-eye-network.com, Infosys' experts discuss the challenges of engaging a DICC and define a framework to realize its benefits.
Published with permission of BeyeNETWORK.com
Banks can capitalize on the mobile channel to serve existing customers, reach out to the unbanked in emerging economies and enable micro-payments. Infosys' experts propose...
a next-generation payment model that ensures instant money transfer, security, clearing and settlement, and money-laundering checks. A payment intermediary can be a hub for mobile payments that connects customers over different mobile networks. It can provide a technology and operations platform where mobile operators are the communication channel providers and banks are the account holding institutions. Our experts add that customers will gravitate towards a business model when all the stakeholders offer compelling benefits.
Published with permission of HSBC. [1]
Companies must move beyond regulatory compliance of Extensible Business Reporting Language (XBRL) to address business challenges. XBRL enables...
increased access and better sharing of information, and will have significant impact in enhancing operational risk and compliance management, fraud prevention, and corporate performance management. In this article, Infosys' expert elaborates upon XBRL adoption, making a business case for it. According to the author, new adopters should start now and do test filings to prepare for the mandate.
Published with permission from gtnews.com
Banks must transcend Basel II compliance to implement risk management from the perspective of operational excellence. According to Infosys' experts, an integrated...
Operational Risk Management (ORM) platform enables banks to take a holistic view of regulatory compliance programs. They propose decentralizing the risk management function and empowering business groups within the bank to manage their operational risks. A scalable ORM platform enables effective integration of compliance programs at reduced costs.
Financial services companies can address rapidly changing business needs, reuse existing frameworks and accelerate project implementation through Enterprise Data Architecture.
Published with permission of BeyeNETWORK.com
Infosys' experts propose a methodology that helps identify the business drivers, evaluate your implementation options and formulate an approach to implement strategic IT projects.
Published with permission of Waters magazine
Infosys' experts discuss the challenges of data governance and propose a framework to plan, measure and maintain consistent levels of data quality across the enterprise.
Published with permission of BeyeNETWORK.co.in
Financial service companies must focus on integrated data analytics to address industry challenges, according to Suvendu Samantaray, senior associate, Financial Services practice, Infosys Consulting, in an article published in DMReview.com.
Published with permission of DMReview.com
An Infosys-Datamonitor wealth management survey says self-driven investing is making the Internet a key distribution channel and that it will gain importance in the next two years. The survey of the Top 50 wealth management companies in the United States...
also revealed that the "mass affluent" is the fastest growing segment of customers. Other findings include regulatory compliance and faster origination of accounts emerging as key business priorities.
Execution excellence is about delivering not-so-innovative concepts in a rapidly scalable and cost-effective manner to the market. Paying for purchases is not necessarily an innovative area but bringing in efficiencies to offer superior 'one-click' experience...
at better cost structures has changed the way the world shops. The capabilities to execute on such initiatives are born out of a better understanding of how customers behave and the ability to model their adoption of newer technologies.
According to a 2004 Federal Reserve Board study, nearly 10 percent of American households are unbanked! One would assume that a developed economy like the US, with banks at every street corner, would not suffer from such a glaring deficiency...
It is this underserved segment that is now becoming the focus for some of the large financial institutions.
In an interview with SOX Television, Ashwin Roongta, Senior Principal, Infosys shares his thoughts on risk identification, loss data management, risk measurement and analysis, risk mitigation and reporting and disclosure management...
SOX Television is an Internet Television network that covers the Sarbanes-Oxley Act and related areas of governance, risk and compliance.
Published with permission of Mash Networks, LLC