AI-First Mortgage: 10 ways for a customer-centric approach

Infosys is an AI-First company that helps clients navigate their next in business transformation, especially in an AI-driven technology world. We have identified an AI-First mortgage blueprint across 10 areas of the mortgage life cycle which banks can use as a reference to provide best-in-class customer experience with industry leading digital technology and operations platforms.

AI-First mortgages can benefit businesses through sales, loan origination and loan servicing by enabling best-in-class customer experience, increased revenues, and reduced cost of operations and risk.