Healthcare-reform readiness – measuring the pulse of health plans
Survey reveals that health plans embrace healthcare reform, but face tough choices on key provisions
The healthcare industry faces a confluence of challenges with rising costs, inconsistent quality, and access to care. The three key principles that will drive industry transformation are: affordability of care, overall wellness, and patient-centricity. Healthcare reform (HCR) is helping accelerate the speed of transformation in the industry.
Infosys Public Services conducted a panel discussion and a survey on 'Healthcare Reform or Not: Key Imperatives for 2012' — attended by approximately 100 executives at a leading industry conference for health plans and provider organizations.
- Despite intense debate, more than 80% of health plans are implementing HCR initiatives
- Consumer experience tops the agenda on the 2012 priority list for health plans, with a focus on member satisfaction and service
- 80% of health plans are in the ‘wait and watch’ mode and only in the planning stage of their health insurance exchange (HIX) initiative
- Nearly 40% of health plans are already implementing accountable care organizations (ACOs); more than half are in the planning stage
Download the full survey findings