Modular Global Sourcing
The healthcare industry must meet the business challenges of rising medical and operational costs while maintaining operational efficiency and the quality of healthcare. Healthcare organizations need to leverage IT to enhance efficiency and lower costs.
Traditional IT outsourcing models focus on reducing costs. Infosys' Modular Global Sourcing (MGS) model is an evolutionary healthcare outsourcing strategy that helps companies align their sourcing activities with business strategy, deliver innovation and achieve operational efficiency.
In modular outsourcing, enterprises adopt best-of-breed sourcing strategies by structuring business processes and IT systems into individual modules for better flexibility and productivity. Modularization requires businesses to take stock of processes and select the processes that can be outsourced.
CXOs at hospitals need to address IT issues of integration, implementation, cost organization, change management and training. Conventional healthcare IT outsourcing is viewed as a tactical solution best suited to address specific business challenges.
Modular Global Sourcing applies the fundamental concepts of modularization to business process and IT application, infrastructure services sourcing decision making, implementation and ongoing management. Infosys helps enterprises at any maturity level realize the benefits of global sourcing. Modular Global Sourcing provides both a conceptual foundation and a set of actionable frameworks for business and IT leaders to:
- Outsource services at an enterprise-wide level to create alignment between business, operations and IT
- Structure business and IT assets and their execution phases in a well-defined modular fashion to achieve flexibility
- Act at a global level using global delivery to ensure predictability of cost, quality, risk and meeting shared business objectives
Infosys is a one-stop shop for Modular Global Sourcing for healthcare organizations. We provide a wide range of services:
- Our business and strategy consulting is focused on increasing shareholder value by leveraging our Value Realization Method™ and IT transformation programs using IMPACT™
- Undertake Provider and Payor-specific application development, interfaces development, Healthcare Information Systems package implementation, device integration and mobile healthcare solutions
- Undertake ERP package implementation through excellence centers for leading packages
- Our Data Warehousing and Business Intelligence practice focuses on Hospital Performance Management and Clinical Analytics
- Provides Infrastructure Management Services, Security Services and Data Center
- Our Independent Validation Services focus on domain-centric testing, performance testing, etc.
- Our Product Engineering and Validation Services include kiosk solutions, localization support, etc.
- Infosys BPO provides back-end services such as billing, transcription and coding
- Our Enterprise Information Portal solutions provide ready-to-deploy patient/physician portal solutions
- Our Platform solutions include database migration, sever consolidation, domain migration, etc.
- SETLabs, the research arm of Infosys, provides cutting-edge technology solutions, research and development