Juniper Networks optimizes workflow and integrates business processes
Michel Langlois, SVP, Juniper Networks, shares how Juniper leveraged Infosys' size, experience and know-how to scale up. The effort required de-engineering and rethinking their existing processes. The company adopted a connecting-the-dots approach to collaborate with Infosys to optimize their workflow, identify gaps in their business approach, calibrate best practices, define roadmaps, and integrate business processes. Knowledge from Infosys brought considerable value in customer operations while generating a world-class transformation program, according to Mr. Langlois.