Juniper Networks Optimizes Workflow and Integrates Business Processes
Michel Langlois, SVP, Juniper Networks, shares how Juniper leveraged Infosys' size, experience and know-how to scale up. The effort required de-engineering and rethinking their existing processes. The company adopted a connecting-the-dots approach to collaborate with Infosys to: optimize their workflow, identify gaps in their business approach, calibrate best practices, define roadmaps, and integrate business processes. Infosys’ knowledge bought considerable value in customer operations while generating a world-class transformation program, according to Mr. Langlois.