Win in the flat world

High Technology

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Industry Offerings

Information Visibility (IV)

In the Flat World, High-Tech companies need a unified view of customer information, orders and operations to manage customer experience and respond to opportunities. Invariably, most data gathered is not real-time and is distributed across silos — applications, geographies, business units, partners and customers in the supply chain, leading to visibility gaps in the system. These gaps result in poor data quality, duplication of customer records, and difficult decision-making and response.


To enhance visibility and leverage information, High-Tech companies need to:

  • Ensure a unified view of customers and extract meaningful information from available data
  • Expedite decision-making and information dissemination across the organization
  • Ascertain the cost of bad data and prioritize data issues to be addressed

Infosys’ Information Visibility (IV) solution enables end-to-end visibility into operational metrics and data, and real-time decision-making and response through a single, unified view of data across the enterprise. Our solution transforms data, information and knowledge along with information governance structures, irrespective of IT platform differences, visibility requirements or data semantics differences.


 Focus Areas

 Targeted Metrics
  • Enterprise architecture governance
  • Iterative renovation through SOA
  • IT portfolio rationalization
  • ERP consolidation
  • Legacy modernization
  • Unified customer experience
  • Infrastructure consolidation
  • Software as a Service model
  • Portal strategy and management
  • Policy consolidation and rules management
  • Reduced spend on IT operations
  • Increased spend on transformational initiatives
  • Improved agility and time-to- market
  • Reduction in number of applications/ interfaces
  • Improved customer experience
Related Information

Press Releases

Analog devices reduces IT costs by more than 40% with Infosys Predictability & process rigor press release
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Media Mention

Win in the flat world: Apply lean principles across the IT organization

Manufacturing Business Technology
November'07

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