
In an article published in Global Logistics & Supply Chain Strategies, Infosys' expert says that product lifecycle management must integrate the product development process and align it with the needs of customers. He adds that customer needs management helps gauge the effectiveness at every stage of the innovation process, from ideas to specifications, specifications to production and from production to new product launch.
Infosys believes that process, metrics and governance are the primary drivers of innovation. During this process, technology must manage the pipeline of product innovation.
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