High-Tech

White Papers

The new era of engineering outsourcing opportunities and benefits

The manufacturing industry has always followed a standard product development and manufacturing cycle to create new products. ...

The need for a product compliance management solution for the consumer electronics industry

With a breadth of regulations impacting the depth of bill of materials (BOM) in the case of products, manufacturers have to become smart in managing their product compliance...

Decision making leveraging technology

Given that making the right decisions consistently separates the leaders from the rest of the pack, the real question for any business leader...

Making ECM projects relevant to business

This paper talks about the business benefits an enterprise can realize from enterprise content management (ECM) implementation. It describes various...

Master data management as a solution

SAP master data management (MDM) solution carries features for data consolidation, data management and data harmonization, which help...

Server-side cache invalidation through Oracle Push Notification

Caching is considered one of the most effective mechanisms to improve the performance of applications. In order to get the full benefits of caching, equal or more importance should...

Smart enterprise experience workplaces of the future

The IT Industry is seeing new trends in enterprise and consumer experience, and these are opening the door to never-before opportunities for B2B and B2C enterprises, helping them improve...

Social Realization Framework

Innovative organizations are discovering new methods to control and make use of social media components to actively engage both customers and employees. In this manner, they are creating ...

Insights-driven computing: Realizing Web analytics strategy

This paper discusses the techniques to leverage services based on Web analytics with the aim of gaining insights into customer behavior and enhancing customers' online...

Migration Considerations for Windows 8 Style App

The work patterns are evolving rapidly in today’s world due to the growth of smart devices. Enterprises are looking to build a solution that will enable a unified...

Search Engine Evaluation Based on Relevancy

In this view point, simple and yet effective relevancy evaluation frameworks aimed at measuring the core qualities – the system's usability and thereby user...

Presentation-tier performance optimization

Most modern applications follow a tiered architecture. This white paper discusses the presentation tier – a critical non-functional requirement – and methods to optimize its performance, along with real-world examples.

Crisis Management in the Time of Global Manufacturing Supply Chains

The recent decade has seen a sudden influx of crisis situations – like the earthquake in Japan, flood in Thailand, and unrest in the Middle East. These natural...

Providing an End-to-End Quality Assurance Process for Products

Cost is not the only factor for the success or failure of a product. High quality products ensure a long-term relationship between the supplier and the customer, ensuring business benefits for both parties...

  • Quality assurance
  • Release management
  • Customer quality management
  • Resource management

PQMS is developed on the concept of integrating processes seamlessly into the engineering workflow through a robust workflow engine that can be easily configured to incorporate a company's process. PQMS achieves process efficiency and better predictability through continuous closed loop corrective actions and can be a powerful tool to improve and manage a product's quality.

Integrated Part Information Management: Bridging Information Gaps Across Functions

Our experts highlight some key problems that the Aerospace industry faces in managing part information. It proposes a solution framework to address those problems...

RFID-enabled Visibility in Manufacturing Industry

By adopting RFID, manufacturing organizations and their supply chain partners – such as suppliers, logistics and warehouse providers, and distributors – have a lot to gain in terms...

Virtual Ops Center: Command Center for Global Business Operations

Most large organizations require global interactions on a day-to-day, if not hour-by-hour basis. The increasing complexity of such interactions leads to business delays and gaps in strategy. Organizations can facilitate immersive...

Business Analytics: Tomorrow’s Analytics that Will Change the Way We Make Decisions

Business intelligence systems - as they currently exist - are adept at gathering and analyzing data, but fall short of looking to the future. Infosys' business analytics approach...

Road Ahead for 2012: Trends and Idea Factories from the Manufacturing Industry

Several factors are affecting innovation in the manufacturing industry - across processes, product development, outsourcing engagements, and even IT services. Among these factors are digital ...

Enabling Innovation and Growth in Manufacturing - Is Cloud Computing the Way Forward?

A volatile marketplace and the ever-increasing complexity of supply chain owing to globalization and dispersed operations are making a slew of demands on manufacturers around the world. Manufacturers are turning to Cloud to...

Product Compliance - A Necessary Evil or an Opportunity?

Whether an organization manufactures or resells a product, the responsibility to comply makes the manufacturer and the reseller legally accountable. Product compliance is a constantly evolving...

Mobilizing SAP Enterprise Applications

Smart organizations are focusing on increasing workforce flexibility and productivity by enabling information access for critical decision-making anytime, anywhere. While mobile solutions are imperative across domains and verticals, several parameters...

Business Value Architecture for Cloud Computing

As business models continue to evolve, organizations realize that there is no single approach towards enterprise architecture. Business landscape, employees and their experience influence enterprise...

Channel Stewardship: Driving Profitable Revenue Growth in High-Tech with Multi-Channel Management

High-Tech companies must adopt a multi-channel strategy tailored to the customer, partner and product. They need to become channel stewards. Storefront, emarketplace and volume channel are the three strategic approaches for multi-channel management.

Leveraging the Quote-to-Cash Cycle for Telco OEM

Telecom OEMs have several opportunities to create both short and long-term value in quote-to-cash operations. By partnering with an experienced order management vendor with expertise in integrating global processes...

Unleashing the Potential of SRM and CRM

CRM and SRM investments contribute to increased productivity and improved profitability only through efficient order management processes. Taking an enterprise view of CRM and SRM systems, companies...

Turning Returns Management into Competitive Advantage in High-Tech Manufacturing

Return rates on purchases have climbed to 20% and more in some sectors, owing to an increase in low-cost, low-contact distribution channels such as the Web. Consequently, customer uncertainty has a significant impact...

Optimizing the Field Force: Service Territory Management

Companies are targeting CRM as customer satisfaction contributes to the success of a service provider. Consumer-driven companies are automating their mobile workforce to reduce response time, increase first-call effectiveness and retain customers.

Service Performance Workbench – A Strategic Differentiator

Organizations expect Services to contribute significantly to the top line as well as the bottom line even as product sales come under pressure and margins dwindle. In addition, recessionary trends have already forced many channel partners...

Global Trends in Supply Chain Planning in the Semiconductor Industry

We track the supply chain ecosystem in the semiconductor industry and evaluate supply chain planning scenarios in both collaborative and non-collaborative systems.

Creating Supply Chain Flexibility in the Flat World

The ever-flattening world presents supply chain risks. Are companies building flexibility to manage such risks? Infosys experts probe the existing supply chain trends.

Inventory Optimization: A Necessity Turning to Urgency

Greater variability and uncertainty across global supply chains have increased the complexity of manufacturing and distribution. Infosys experts believe that inventory optimization, backed by advanced technology, is the only way out.

Management of Supplier Risks in Global Supply Chains

Supplier risk management has gained prominence in the wake of low-cost country outsourcing, geo-political instability and recurrent natural disasters. Infosys proposes a simple Supplier Risk Management (SRM) framework to mitigate such risks.

Procurement: Managing Costs by Leveraging Procurement Information Intelligently

This research paper maintains that a 360° approach to looking at where enterprise spends are being made can help procurement departments manage costs better.

Delivering Business Value through Supply Chain Analytics

Supply chain analytics solution can help managers across the enterprise analyze barriers to market entry, respond to competition within well-defined supply tier structures, deal with the threat of product substitutes, continually...

Managing the Global Supply Chain and Collaboration are the Biggest Challenges

An overwhelming majority (70%) of supply chain managers indicate that managing the global supply chain is the most challenging factor in new product development and product lifecycle management. These challenges are higher...

Integrating MES and Enterprise Systems: Creating the Agile and Responsive High-Tech Manufacturer

For any MES/ enterprise integration effort to be manageable and effective, it must adopt a top-down perspective and use processes as the organizational foundation for a staged implementation of integration.

Challenges and Opportunities in Outsourcing Product Design and Engineering

Manufacturers must reduce the cost of product development and R&D to compete effectively in the Flat World. Automotive, machine tools and equipment, and mechanical and electronic sub-system manufacturers have successfully adopted...

Offshore Models for Engineering Product Development: Captive Center vs. Vendor Partner

Adopting the right sourcing model – captive center vs. vendor partner – can reduce the Total Cost of Ownership and provide long-term flexibility for engineering product development.

Globalization of Product Development: The Inevitable Next Stage

Global sourcing has become a change agent in high-technology manufacturing causing dramatic shifts in how and where product components and capabilities are sourced and where work gets done.

Globalization of Product Development: The Inevitable Next Stage - Part 2

Global sourcing has become a change agent in high-technology manufacturing causing dramatic shifts in how and where product components and capabilities are sourced and where work gets done.

Single View of the Product for Higher Productivity and Profitability

The Integrated Product Management (IPM) approach must address more than functional improvements in the design phase. It must integrate applications, processes and people across functions throughout the product lifecycle.

Lean on IT

Lean is a change management methodology that has attracted attention for the enhancements it has generated. Although at Toyota, Lean is used company-wide, in the United States, it's used primarily on the production floor. Little...

Managing Data Quality

Statistical techniques are recommended to continuously monitor the quality of data and establish control limits. Multiple checkpoints for data quality verifications must be established in the entire lifecycle.

Going with the Flow

Statistical techniques are recommended to continuously monitor the quality of data and establish control limits. Multiple checkpoints for data quality verifications must be established in the entire lifecycle.

The Green Challenge: Complying with the Impending Environmental Regulations in the High-Tech Industry

Corporate sustainability has become a business reality with the European Union passing two regulations compelling high-tech manufacturers to set up rigorous recycling systems for controlling waste of electronic and electrical equipment.

Complying with Waste of Electrical and Electronic Equipment and Restriction on Use of Hazardous Substance Directives: The Way Forward

Compliance with directives such as the Waste Electrical and Electronic Equipment (WEEE) and Restriction of Hazardous Substances (RoHS) is no longer a choice for organizations in the high-technology industry. To avoid the consequences...

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