Hospitality and Leisure

Features & Opinions

Personalized reservations to improve brand loyalty

Hospitality companies are aiming at improving guest experience by providing personalization features for online reservations. This paper discusses...

Reprinted from the Hotel Business Review with permission from www.HotelExecutive.com

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Make Self-service Your USP

Hotels and casinos must capitalize on the opportunity of implementing kiosk check-in to recast their business processes and enhance...

Featured with the permission of Hospitality Upgrade. The article was published in the Summer 2007 issue of Hospitality Upgrade.

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