Users can book hotel rooms right from Facebook
Hospitality companies are aiming at improving guest experience by providing personalization features for online reservations. This paper discusses...
the measures by which technology can be leveraged to improve brand loyalty, productivity, and increase the look-to-book ratio.
Reprinted from the Hotel Business Review with permission from www.HotelExecutive.com
Hotels and casinos must capitalize on the opportunity of implementing kiosk check-in to recast their business processes and enhance...
legacy applications. More importantly, they must understand the needs and preferences of guests to realize benefits such as faster customer service, reduction in staffing costs, up-sell and cross-sell. Infosys’ expert, in association with an industry peer, addresses the challenges of kiosk check-in and sets a road map for implementation.
Featured with the permission of Hospitality Upgrade. The article was published in the Summer 2007 issue of Hospitality Upgrade.
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