A downturn compels companies to examine their cost structures and cut costs. Since IT costs account for a higher percentage of the revenue, CIOs have to do more with less within shorter timeframes. Our experts...
analyze the limitations of traditional cost reduction strategies and propose a holistic approach to IT cost reduction. Our approach examines all sources of IT costs, analyzes key drivers, and executes an enterprise-wide portfolio of IT investments to achieve measurable savings.
There is no industry that cannot leverage Information Technology to improve operational efficiencies, productivity and margins. The Hospitality Industry is no exception. IT and specialized IT services providers can help hotels to transform into Connected Hospitality...
Enterprises that deliver personalized guest experiences. This paper provides a holistic view of IT as an enabler of this transformation, by focusing on four key business imperatives and six 'Ps'.
As attracting & retaining guests becomes increasingly difficult, hotels are trying to provide personalized services to differentiate themselves and maintain profitability. This paper illustrates how hotel chains can leverage their converged networks cost effectively...
to increase both guest satisfaction and loyalty through Infosys' Virtual Concierge solution.
Voice over Internet Protocol (VOIP), a significant emerging technology, ensures cost savings and enhances productivity and responsiveness in the hospitality and gaming sectors. Accelerated deployment of VOIP can enable hotels and casinos to differentiate...
with innovative applications and services.
The Internet has significantly enhanced the role of electronic distribution of travel inventory. Travel sites, GDS and online travel agents are actively participating in electronic distribution. Despite significant advantages such as streamlined front-end for travel...
reservations, electronic distribution is still plagued by issues of interoperability, rate anarchy, high costs, etc. Web Services, the latest trend in distributed computing, promises to resolve interoperability issues. This paper examines how Web Services can streamline electronic distribution of travel inventory and presents a vision of the future of electronic distribution in travel.