This white paper discusses concepts and strategies for search engine optimization (SEO). It talks about the importance of SEO, how it has evolved over the years, and makes predictions for its future. Based...
on diverse experience across SEO projects, the paper recommends a detailed SEO approach for websites.
Given that making the right decisions consistently separates the leaders from the rest of the pack, the real question for any business leader...
is how can information be leveraged to make the right business decisions and create differentiation for the organization.
This paper talks about the business benefits an enterprise can realize from enterprise content management (ECM) implementation. It describes various...
factors to be considered while formulating the business case for an ECM project. The paper also discusses which ECM elements are relevant for a particular business benefit.
The capital goods industry makes equipment and machines that enable other companies to manufacture products and operate their businesses. This way the industry touches almost every...
aspect of modern life. The shift to emerging markets, increasing significance of services business, wave of mergers and acquisitions, and continuing economic uncertainties are reshaping the business model for this industry.
SAP master data management (MDM) solution carries features for data consolidation, data management and data harmonization, which help...
businesses meet most of their MDM needs. This paper discusses how certain other technologies can be employed to complement SAP MDM solution, thus helping overcome its shortcomings and providing a complete solution.
Caching is considered one of the most effective mechanisms to improve the performance of applications. In order to get the full benefits of caching, equal or more importance should...
be placed on appropriate invalidation strategies. This white paper provides a practical example of how to make use of one such invalidation strategy, leveraging ‘DBMS_CHANGE_NOTIFICATION’ package – a push-based notification mechanism from the Oracle Database.
The IT Industry is seeing new trends in enterprise and consumer experience, and these are opening the door to never-before opportunities for B2B and B2C enterprises, helping them improve...
revenue, productivity and employee satisfaction. Microsoft is leading the way with a complete range of intelligent technologies (e.g., Windows 8, Surface, Windows Phone 8, Kinect, SharePoint, and Azure) to effectively enable enterprise and consumer experience. Working together these applications are expected to shape the future of the workplace in a significant way, as well as fundamentally alter the landscape of enterprise IT and computing.
Innovative organizations are discovering new methods to control and make use of social media components to actively engage both customers and employees. In this manner, they are creating ...
social communities that encourage collaboration, participation and contribution. But enterprises can’t do without an effective framework for social media realization if they want to get the full benefits of social media as well as socially-enable their online platforms. This white paper provides guidance on the social realization framework.
This paper discusses the techniques to leverage services based on Web analytics with the aim of gaining insights into customer behavior and enhancing customers' online...
experience. This will further translate into increased revenues. The paper talks about a framework that will help achieve seamless integration with the business team in the Web analytics sphere. The relevance and utility of Web analytics for emerging markets also forms part of this discussion.
The work patterns are evolving rapidly in today’s world due to the growth of smart devices. Enterprises are looking to build a solution that will enable a unified...
experience across all devices and connect people using their personal devices with round-the-clock access – whether in the office, at home, or while traveling. This white paper explores how Windows 8 addresses this challenge.
In this view point, simple and yet effective relevancy evaluation frameworks aimed at measuring the core qualities – the system's usability and thereby user...
satisfaction – of the search results are researched upon. The paper also discusses some aspects of relevancy influencing parameters, such as user's site-actions and social-signals that play a critical role in defining search-relevancy
Most modern applications follow a tiered architecture. This white paper discusses the presentation tier – a critical non-functional requirement – and methods to optimize its performance, along with real-world examples.
The recent decade has seen a sudden influx of crisis situations – like the earthquake in Japan, flood in Thailand, and unrest in the Middle East. These natural...
disasters and other geopolitical issues are affecting everyday life, and challenging global businesses. This view point considers some of these scenarios, discusses how they can be averted or better managed, and shares some of the lessons learnt.
Cost is not the only factor for the success or failure of a product. High quality products ensure a long-term relationship between the supplier and the customer, ensuring business benefits for both parties...
Today, management of product quality has become an integral part of the product development lifecycle. Every product organization is building effective processes that are well supported by systems to enforce stringent quality management of their products.
Our experts explain one such system that provides an integrated and comprehensive approach to product quality management using a workflow-based model.
A PQMS (Product Quality Management System) provides improved product quality by tightly integrating into a unified environment, the key components of the Product Management cycle:
- Quality assurance
- Release management
- Customer quality management
- Resource management
PQMS is developed on the concept of integrating processes seamlessly into the engineering workflow through a robust workflow engine that can be easily configured to incorporate a company's process. PQMS achieves process efficiency and better predictability through continuous closed loop corrective actions and can be a powerful tool to improve and manage a product's quality.
Our experts highlight some key problems that the Aerospace industry faces in managing part information. It proposes a solution framework to address those problems...
The paper also suggests how the proposed solution can be enabled through technologies like Product Lifecycle Management (PLM).
By adopting RFID, manufacturing organizations and their supply chain partners – such as suppliers, logistics and warehouse providers, and distributors – have a lot to gain in terms...
of process efficiency and optimization, and profitability. This view point discusses multiple ways and means in which manufacturing industry can realize strategic value from RFID adoption.
Most large organizations require global interactions on a day-to-day, if not hour-by-hour basis. The increasing complexity of such interactions leads to business delays and gaps in strategy. Organizations can facilitate immersive...
experiences by using virtual operations centers that leverage mobility and cloud computing. This will simplify complex, global multi-party interactions by creating a same-room effect and almost-physical collaboration.
Business intelligence systems - as they currently exist - are adept at gathering and analyzing data, but fall short of looking to the future. Infosys' business analytics approach ...
provides the processes, tools and expertise to maximize the business value of information investments.
Several factors are affecting innovation in the manufacturing industry - across processes, product development, outsourcing engagements, and even IT services. Among these factors are digital...
consumers in the automotive industry, the food and farming revolution, decision making using business intelligence (BI), cloud, supply chain, collaboration, and enterprise mobility.
A volatile marketplace and the ever-increasing complexity of supply chain owing to globalization and dispersed operations are making a slew of demands on manufacturers around the world. Manufacturers are turning to Cloud to...
gain a winning edge, majorly for the ability to drive innovation and growth. The Cloud has the power to change the way products are made, by accelerating the development lifecycle, enabling seamless collaboration and creating a smooth and agile supply chain. This paper discusses how Cloud computing - representing a paradigm shift for manufacturers who strive for a smarter IT organization and business processes - provides an answer.
Whether an organization manufactures or resells a product, the responsibility to comply makes the manufacturer and the reseller legally accountable. Product compliance is a constantly evolving...
process, whose role is enhanced in product proliferations and complex supply chains. The recent increase in compliance-related penalties, fines, and recalls, has left no room for non-compliance. Manufacturers, retailers and suppliers are pressed to innovate quickly to not only create compliant products, but also to declare it ‘compliant’ by placing it on store shelves. Our expert presents perspectives on product risks and their changing dimensions, product compliance, and its declaration.
Smart organizations are focusing on increasing workforce flexibility and productivity by enabling information access for critical decision-making anytime, anywhere. While mobile solutions are imperative across domains and verticals, several parameters...
need to be considered while choosing a platform or middleware to implement the mobile solution. This perspective attempts at addressing the benefits of enterprise mobility. It explains how the combined approach of SAP and Sybase Unwired Platform addresses both the present and future needs of an organization
As business models continue to evolve, organizations realize that there is no single approach towards enterprise architecture. Business landscape, employees and their experience influence enterprise...
decisions. In this view point, our experts recommend a combination of approaches resulting in roadmap and effective roll out of Cloud Computing program towards realizing enterprise vision.
CRM and SRM investments contribute to increased productivity and improved profitability only through efficient order management processes. Taking an enterprise view of CRM and SRM systems, companies must integrate them to capitalize on...
opportunities from demand and supply perspectives to increase profits and return on investment.
The automotive industry has witnessed frenetic activity on the supply side resulting in path-breaking concepts and processes such as JIT, VMI and collaborative product development. The next wave of activity will focus on customer management on...
the demand side. As global consolidation and over-capacity continues in the industry, automotive companies seek to enhance value delivery through innovative and path-breaking customer services. The authors take a look at the emerging possibilities and the trends in this area.
Managing warranty is an enterprise-wide challenge, impacting multiple departments including Quality, Customer Service, Product Development, Finance and Procurement. However, rarely is the required importance accorded to warranty...
management. Warranty is not viewed holistically, but as parts and managed in the same fashion.
The critical nature of spare parts management in manufacturing and service operations cannot be understated. Factors such as demand unpredictability, part alternates, parts indigenization and tight control on spare parts...
inventory coupled with high service levels, demand decision support to accurately forecast spare part requirements and to optimize inventory. Meeting these objectives helps improve profitability and achieve strategic goals such as customer loyalty. The paper discusses various facets of spares and service management from a Maintenance, Repair and Operations (MRO) perspective. It also examines the industry from an automation perspective and suggests viable solutions.
Greater variability and uncertainty across global supply chains have increased the complexity of manufacturing and distribution. Infosys experts believe that inventory optimization, backed by advanced technology, is the only way out.
Supplier risk management has gained prominence in the wake of low-cost country outsourcing, geo-political instability and recurrent natural disasters. Infosys proposes a simple Supplier Risk Management (SRM) framework to mitigate such risks.
Financial supply chains are full of untapped savings opportunities. Infosys believes that in an increasingly networked environment, systematic and proven techniques can help realize such opportunities.
In the Flat World, the traditional means of point-to-point integration for collaboration in the automotive supply chain are not feasible. Infosys experts make a case for SOA-based integration platform.
Delivering Business Value through Supply Chain Analytics
Supply chain analytics solutions help managers across the enterprise analyze barriers to market entry, respond to competition within well-defined supply tier structures, deal with the threat of product substitutes, continually drive...
product innovation and manage product lifecycles to maximize returns.
For any MES/ enterprise integration effort to be manageable and effective, it must adopt a top-down perspective and use processes as the organizational foundation for a staged implementation of integration.
Manufacturers must reduce the cost of product development and R&D to compete effectively in the Flat World. Automotive, machine tools and equipment, and mechanical and electronic sub-system manufacturers have successfully adopted...
outsourcing strategies. Companies, however, continue to face challenges when they outsource design and engineering projects. Before embarking on an outsourcing initiative, companies must evaluate issues such as governmental regulations, incentives and permissions, organizational culture towards outsourcing, and management support. In this white paper, Infosys' expert provides a practitioner's perspective of the challenges that manufacturers face when they outsource design and engineering activities.
Adopting the right sourcing model – captive center vs. vendor partner – can reduce the Total Cost of Ownership and provide long-term flexibility for engineering product development.
High-technology companies are facing mounting pressure on basic R&D and product development operations, due to increasing consumer demand for innovative, feature-rich products accompanied by shrinking product lifecycles and declining...
price points. Globalization of product development is the inevitable next stage to enhance the competitiveness of high-technology companies in the Flat World.
High-tech companies achieve success not only when they bring their products to the market quickly, but also when they create and develop products to meet customer needs, at the right time. ...
This paper identifies key characteristics that predict a company's ability to successfully leverage global sourcing partners for new product development and new product introduction activities.
The Aerospace industry is interestingly poised as demand is primed to outstrip supply. Efforts to increase supply must contend with higher development costs and increased time-to-market, caused at least in part by a scarcity of engineering skills....
In response, the industry is looking to build a business model that can easily scale up and down in response to the variability in demand. Global product development is a key element of such a flexible, scalable model that offers benefits such as increased speed-to-market, lower costs and enhanced flexibility. The key to successfully implementing a robust global product development capability lies in taking a modular approach to conceptualizing, building and managing a global model for Engineering.
Lean is a change management methodology that has attracted attention for the enhancements that it has generated. Although at Toyota, Lean is used company-wide, in the United States, it's used primarily on the production...
floor. Little consideration has been given to using Lean in other places, least of all in an IT organization. There are several applications where the Lean methodology can be used including the IT environment.
Statistical techniques are recommended to continuously monitor the quality of data and establish control limits. Multiple checkpoints for data quality verifications must be established in the entire lifecycle
Compliance with directives such as the Waste Electrical and Electronic Equipment (WEEE) and Restriction of Hazardous Substances (RoHS) is no longer a choice for organizations in the high-technology industry. To avoid the consequences...
of non-compliance in terms of revenue losses, low brand equity, reduced customer base and potential penalties, organizations must have a well-defined strategy for compliance with these directives.