Listen to Digital Consumers for Next-generation Insurance
Consumers are getting younger, better informed and more assertive about their choices. The digital generation seeks a higher degree of personalization in products and services. Insurance carriers need to address these changes in demographics and the dynamics of business.
Pervasive computing helps digital consumers collaborate and take informed decisions. Insurance carriers must invest in platforms that enable information sharing in real time, while focusing on compelling value for all stakeholders. Web 2.0 aligns business with IT, enables collaboration across the enterprise and enhances the customer experience. Mobile solutions serve consumers across touch points and open up opportunities for cross-sell and up-sell.
Insurers can realize the goal of next-generation insurance by optimizing systems to ensure agility, enhance efficiency and drive growth. Infosys' experts blog on the imperative of ‘smarter’ insurance to engage with digital consumers and facilitate innovation across product, service and distribution.
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Tablets Accelerate Online Product Research
Ubiquitous computing helps consumers take informed decisions on-the-go.
IT solutions simplify business processes, leading to collaboration and learning.
Smarter Organization - Simplify
Shared services and integrated processes boost performance.
Realizing Smarter Insurance
Modernization must focus on workflow and business processes for collaboration.
Web 2.0 in Insurance
Web 2.0 helps insurers improve the effectiveness of marketing.
George Ignatius, Senior Principal, Insurance, Healthcare and Life Sciences practice, Infosys Consulting
George provides consulting services to life and annuity insurance, property and casualty insurance, and brokerage companies. He can be reached at
Siva Nandiwada, AVP and Senior Unit Planning and Assurance Manager, Insurance, Healthcare and Life Sciences practice, Infosys Limited
Siva has rich experience in product management, quality, project management, consulting, account management, sales, planning, and assurance. He can be reached at
An Insurance Republic of Digital Consumers
Roll Out Next-generation Insurance for Digital Consumers
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