Nationwide, Allied Insurance win Celent Model Insurer Award
Nationwide and Allied Insurance partner with Infosys to develop award-winning applications
In 2011, two clients, Nationwide and Allied Insurance were honored with the Celent Model Insurer 2011 Award for effective use of technology in the insurance sector. They won the recognition for "best practices in IT infrastructure and management resulting in performance improvement and competitiveness."
Infosys' Efficient Sales Reporting Application for Nationwide
Nationwide, a large property and casualty insurer in the U.S. was constrained by a weak sales reporting function that lacked transparency, an obsolete presentation format and generated high inquiry/ support calls. The company, in conjunction with Infosys, built a revenue connection application to address the situation.
Key success metrics of the project included:
- Complete, accurate and timely delivery of sales data and analytics
- Sales dashboards with a 360-degree view of sales data
- Enhanced drill down capability with performance view to the specific policy or claim level
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Infosys' Efficient Agency Management Interface for Allied Insurance
Allied Insurance, a division of Nationwide, sells business products through a large network of independent agents. The division lacked real-time workflows for quotes and policy inquiries resulting in lengthy service delays. In association with Infosys, the company developed Agency Management Interface (AMI), a suite of batch and real-time applications to interface with agent management systems and various corporate applications such as policy, billing, claims, and commissions.
Key success metrics of the project included:
- Extensive use of ACORD standards facilitating easy information exchange
- Productivity savings with each transaction performed in the system
- Significant time savings
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Reproduced with the permission of Celent, a division of Oliver Wyman Inc.
Success Record
Infosys develops cutting-edge solutions for customers:
- 2011: Celent, honored Nationwide and Allied Insurance with the Model Insurer Award for efficient revenue connection application and efficient agency management interface
- 2010: Celent, a research and advisory firm, honored PMI Mortgage Insurance Co.'s test automation framework with the Model Insurer Award
- 2009: Celent recognized Infosys' client's testing framework as a Model Carrier Component
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