Insurance

Does mobile technology signal the end of the “middleman” in insurance selling?

Two distinct opinions come up typically in conversations with insurance agents. Many agents reminisce about the good old days of “personal relationships” and “human interactions.” Their concerns are around the ability of mobile technology to eliminate face-to-face interactions and possibly cut out the “middleman” (insurance agent).

Published with permission of LifeHealthPro.com

Introducing Insurance in the Age of Social Media

Social media helps insurance carriers enhance the brand through value-added services.

An Insurance Republic of Digital Consumers

Insurance carriers must reinvent products as well as marketing channels to better serve digital consumers.

Published with permission of Independent Insurance Agents of Illinois

Roll out Next-generation Insurance for Digital Consumers

Insurance processes must incorporate mobile technologies to enhance the customer experience, reduce costs and ensure growth.

Published with permission of PropertyCasualty360

How can insurance organizations cash in on knowledge management?

To gain competitive advantage, insurers must ensure their wealth of information is at the fingertips of people across the organization. Their overall knowledge... management journey begins with understanding the requirements and investing in the right technology solutions, which alone will deliver measurable business outcomes.

This article was first featured in the official publication of The Malaysian Insurance Institute, INSURANCE, November–December, 2012.

Glean Insights for Business Decisions

Financial services companies must embed analytics into business processes to enhance day-to-day operations across customer touch points.

Published with permission of Information Management

Solvency II: time to get your data in order

Ensuring effective data management is fundamental to complying with Solvency II. Insurers should use this as an opportunity to improve risk management and establish best practices for data management.

Published with permission of Insurance Day

The Infosys Approach to Solvency II Compliance

Solvency II regulations will impact product portfolio, operations and the reporting requirements of insurance companies. At a joint colloquium of the International Actuarial Association (IAA) sections, Boston, USA, Infosys' experts presented a road map for regulatory compliance.

Insurance Modernization: New Demands, New Approaches

Complex and inflexible legacy systems contribute to increased cost of operations and little value from IT investments. Modernization initiatives in Insurance focus mostly focus on improving IT effectiveness or the IT headcount. Insurance modernization... must align business and technology architectures and accelerate execution. Infosys' solution helps insurers accomplish modernization goals, increase efficacy of the transition and enhance the business value of modernization.