Featured Case Study
Life Technologies, a global biotechnology tools company, partnered with Infosys to transform its legacy e-Commerce infrastructure. The company wanted an agile, scalable and adaptable system to facilitate an efficient transaction process. Infosys implemented a comprehensive e-Commerce solution based on the Comergent platform (now Sterling Commerce Multi-Channel Selling Suite). Our e-Commerce solution provided Life Technologies an effective merchandising channel and an efficient buying process, improved its purchase and conversion process, and enhanced merchandising and customer self-service capabilities.
Infosys partnered with a biopharmaceutical company to build a registration and analysis system for cell line-based experiments. We designed the system based on the requirements of scientists and reviewed it alongside the available vendor...
product information. The cell line system converted paper to electronic records, minimized cycle time to complete registration and provided an electronic inventory reference map for sample management. It also enabled visual analytics on cell-based assays and provided scientists a collaborative wiki page for reference.
A biomedical services company wanted to transform into a results-oriented, high-performance organization by integrating its IT strategy with business goals and overhauling its core IT systems. Infosys developed a flexible architecture...
at the enterprise level. The program translated into savings of US$ 15 million in annual maintenance costs and transportation costs, and a 10% reduction in inventory levels.
A leading agribusiness company operating in 50 countries partnered with Infosys to formulate a supply chain strategy. The company faced challenges such as lack of business-technology alignment and high supply chain costs. Infosys developed an e-supply...
road map focused on procurement, distribution, demand management and order-to-cash. Our strategy resulted in improved efficiencies and reduced costs. Significantly, the company realized annual savings of US$ 2 million.
A medical technology company wanted to revolutionize healthcare of in-home cardiovascular patients through wireless and Internet technologies. Infosys, in just four months, developed and deployed a wireless communication device to help doctors...
monitor the health of patients. Our solution complied with stringent medical device and regulatory requirements.
A global consumer healthcare company had disparate IT systems. In addition, its data model limited its capacity to analyze global information. The company wanted to retire legacy systems and consolidate financial, procurement, sales and manufacturing...
processes on a SAP platform. Infosys helped the company achieve operational excellence by defining a unified data model and deploying SAP globally. The business transformation enabled the company to function as a truly global organization with an integrated view of organizational data and harmonized business processes.
A global pharmaceutical company sought end-to-end testing of its Web-based applications. The company, engaged in discovery, development, manufacture and marketing of prescription medicines, partnered with Infosys to address...
inadequate processes and standards, and inaccurate effort estimation. Infosys established a test center and introduced knowledge management, estimation models, and new testing tools and techniques to improve the workflow. Our solution resulted in 99.99% test effectiveness and ensured savings of US$ 3.8 million.
A leading research-based biomedical and pharmaceutical company wanted to implement a Customer Relationship Management (CRM) solution that serviced its Siebel and Non-Siebel applications in Europe and North America. The company...
partnered with Infosys to reduce operating cost and improve application performance. Infosys’ CRM maintenance strategy enabled revenue growth, improved operational efficiencies and reduced Total Cost of Ownership (TCO).
Lack of user-friendly software resulted in losses for a respiratory care company. The company sought a robust platform for patients, homecare providers, physicians and sleep labs. The solution required to be compatible with the new respiratory care products due for...
launch, and agile to address emerging business needs. Infosys' comprehensive analysis enabled the company to develop new software and launch its new device on time.
A major pharmaceutical company sought to launch a Patient Relationship Management (PRM) program for a de-addiction drug. It wanted to leverage communication channels such as the cellphone and the Internet, as part of the PRM...
system. Infosys' solution enabled the company to integrate most patient care lifecycle touchpoints on an online platform for effective outreach.
A medical solutions provider with a strong technological leadership and innovation in the field of medical electronics partnered with Infosys to migrate from desktop-based applications of radiologists to a Web-based alternative. We developed...
the web-based application, created installers and are now responsible for product maintenance and support. Our approach resulted in error-free installation, easier application maintenance, increased application availability and better data processing.
The client, one of the top five global CROs, engages with clinical research sponsors to execute clinical development and laboratory research projects. The key business challenges was the absence of standard project management processes and an enterprise view...
of project data. Infosys leveraged various Microsoft products to reduce study set-up lead time and facilitate enterprise collaboration and reporting which resulted in reduced study execution time. Infosys’ rigorous software engineering processes strengthened the client’s internal processes around defect prevention, tracking, review and resolution, thereby increasing its own capability to develop robust software.
A leading global pharmaceuticals company, having grown inorganically through several mergers and acquisitions, was saddled with a host of disparate IT systems. More than 50 vendors supported the portfolio of over 400 applications built...
on diverse, non-standard technologies, architecture and infrastructure. Infosys set up an enterprise Application Service Transformation (AST) organization to help consolidate and transform service delivery by leveraging a shared services model. The solution not only significantly reduced the total cost of ownership, but also introduced predictable service quality while increasing availability of platforms and applications.
The Indian Institute of Science (IISc) is a premier Indian research institution with a rich legacy of cutting-edge research across scientific disciplines. It needed co-development support to optimize process and improve the efficacy of the conceptual...
virtual predictive 'Ligand Identification and Matching' tool. Infosys developed a tool that helped rationalize and shortlist candidate molecules by efficiently managing various attributes of chemical molecules. It resulted in a shorter cycle time for lead identification and validation. Use of reusable components helped keep costs low while the use of a modular, scalable and extensible technology framework provided unprecedented flexibility.
Infosys partnered with a leading CRO to integrate its global operations through common processes and construct a common system across all its sites. Business processes were re-engineered, and a 21 CFR Part 11 compliant validated system was developed to automate...
business processes, improve operational efficiencies and achieve sustained growth. It is estimated that the Return on Investment for the application will be realized in about 3.5 years through an increased opportunity landscape and improved process efficiencies.
The client, an agricultural R&D organization, required a robust automated system for data collection, management and analysis of crop seeds for its parent company - a large US-based consumer...
products company. Infosys' web-based solution on Microsoft’s .NET platform helped it improve its data analysis abilities, shorten decision cycles and achieve accuracy in seed selection.
The Indian subsidiary of a global pharmaceutical company engaged Infosys to centralize and organize large volumes of data that was generated, so as to optimize its usefulness to multiple users across...
the organization. Infosys developed a Web based Distribution Management Solution (DMS) using Documentum that efficiently addressed all the client requirements. This solution not only enabled a more efficient process of dissemination of information across the organization, but also created an organized and easily searchable repository of intellectual assets.
Dissatisfied with the performance of its existing data management solution, Asian Clinical Trials (ACT) decided to move to a more robust and scalable IT platform to collect, sort and store patient information from clinical trials. It engaged Infosys to identify and deploy a more accurate...
and reliable clinical data management system (CDMS). Infosys recommended Oracle Clinical 4.5 and deployed it leveraging its proprietary implementation methodology. The new solution has enhanced the existing service portfolio and ACT can now ensure far better quality of service to its global customers while simultaneously reducing its total cost of ownership.
The client, a global drug discovery company, had built a successful research model based on what it called a 'Structure-based Drug Design platform'. The client's research ethic demanded that all its resources be fully utilized, with minimal overlaps...
and redundancies. But this was proving to be difficult in the absence of a clearly defined organizational process. The client asked Infosys to develop and implement optimized processes to ensure high effectiveness levels for one specific department. The primary mandate for this consulting exercise was to design processes that were simple to understand and easy to follow, especially by the scientific personnel. Upon completion of the project, the client not only witnessed significant improvement in efficiency levels at the one department, but also had a benchmark for future optimization initiatives.
A global leader in pharmaceutical research and development called upon Infosys to implement an enterprise-wide dashboard solution to measure and monitor the company's Key Performance Indicators (KPI). The Infosys solution consisted of modules...
like Market Share, Share of Voice, and Sales and Profit Loss to track performance at various levels of business. It ensured that raw data was made more intelligent and gave critical performance numbers that enabled the management to take sharp decisions based on hard facts and figures.
A leading player in the field of agribusiness asked Infosys to conduct due-diligence for various divisions under its Global IS Shared Solutions group as it wanted to move towards a 'Managed and Measured Services' operating model. As part of this exercise, the group outsourced...
application support, maintenance and development of non-SAP applications to Infosys. These major systems that were outsourced for upgrades and maintenance were overhauled and re-tuned to perform far better than before. Productivity showed a marked leap in spite of using multiple systems from various vendors. The Global Delivery Model also slashed costs of implementation. Additionally, the enhancements reduced IT woes and improved total measurable output.
The world's largest fully integrated plasma collection company partnered with Infosys to implement a product release and deviation tracking system. Initially executed for one of the manufacturing...
facilities of the company, the solution was later to be rolled out in other facilities. Infosys decided to implement the relational database - Oracle8i. Infosys not only reduced the cost of ownership by 40%, but also enabled the execution of a new robust business process.
The client, a company helping drug companies analyze ECG patterns to determine efficacy of their drugs, needed a portal to provide details of the ECG test data to stakeholders. The format for the data had to be based...
on a robust industry standard and made accessible to all the customers of the clients from remote locations. After a full analysis of the various issues involved, Infosys formulated a strategy that ensured that all the stakeholders - the client, its customers and the various expert users of the solution - could use the data gathered intelligently. The Infosys solution provided up-to-date information, which helped drug companies analyze the way their drugs were performing. It also helped improve the workflow of submitting proof to the FDA.
This project was undertaken in collaboration with the bioinformatics research group of a leading academic institution. The objective was to enable in silico screening of substructures for small molecules.
This project was undertaken in collaboration with a leading R&D institution. The objective was to mine protein structure information from massive quantities of coordinate geometry data.