Today’s business landscape is competitive, demanding, and unrelenting. Your customers are technology savvy; they know their needs well. High levels of service are now basic expectations while...
customer delight has long replaced mere customer satisfaction. Your business landscape calls for a partner who can provide a seamless IT experience – even as you focus on the core business – and help sharpen your competitive advantage.
Many organizations face the need to make an important decision of choosing the right development approach after selecting a mobile platform like SUP (Sybase Unwired Platform). While there...
is no best solution that works all the time, this paper analyzes the pros and cons of each of the approaches with regard to enterprise requirements and different business cases.
Today's global economic environment poses unprecedented challenges to Logistics Service Providers (LSPs). In an ever-changing international trade scenario, a reactive approach to risk management could adversely affect an organization's ability to withstand economic...
shocks. If designed and implemented properly, a risk-management dashboard can be a valuable reporting and monitoring tool to move forward strategically and competitively.
In the logistics industry, pricing becomes an increasingly complex phenomenon, given the need to maintain service standards and customer satisfaction. This is coupled with the volatile nature of costs that drive down margins. A robust pricing...
engine and an effective governance model, deployed as a system, will enable price management teams to work cohesively with the sales forces to
deliver a competitive price point and value across multiple dimensions.
In the competitive logistics industry, doing things right the first time is vital for improving customer satisfaction and driving revenues. To accomplish this, Logistics Service Providers (LSPs) require access to high-quality data across the enterprise....
Master Data Management (MDM) offers LSPs the means to a unified data solution, based on a comprehensive strategic plan that minimizes risks while maximizing return on investment.
Traditional approaches that help companies reduce landed costs focus on the symptoms and not the causes of the problem. If a company views transportation as a problem area, it may implement a Transportation Management System (TMS), expecting...
it to curtail creeping landed costs. While any TMS streamlines transportation procurement and generates optimal loads and routes, it is constrained by inputs. This paper goes beyond the symptoms contributing to landed cost and, instead, examines underlying factors to provide a solution. While the reasons for a rise in transportation spend, such as rising fuel costs and external supply chain visibility, are well known, the oft-overlooked causes pertain to organizational behavior. Infosys' Logistics Optimization (LogO) solution, which ensures internal visibility coupled with collaboration, can go a long way in addressing this issue.
Tight operating margins, increased competition and a rapidly evolving business environment requires today's logistics service providers (LSPs) to improve agility by effectively modernizing their legacy systems. However, the legacy modernization...
process is riddled with challenges; and the process itself can be painstaking and costly, often without a business case. This paper provides a well-defined legacy modernization methodology to help LSPs in their migration journey.
High-value, temperature-sensitive perishable products hold the promise of healthy profits for marketers. The catch is in getting them intact to the consumers. The key to success in this business lies in ensuring the integrity of...
the cold chain within an efficient supply chain. This Infosys paper offers insights into the challenges involved and proposes an effective approach to eliminate cold chain breaks by automating processes with machine-to-machine communication.
Mergers and acquisitions in logistics pose several IT challenges. As logistics services are information-intensive, seamless integration is critical for business continuity. Apart from local integration, IT systems need to integrate with external systems ...
and processes. Infosys' Merger & Acquisition IT Integration and Transition framework enables you to rationalize applications and optimize your portfolio.
Inbound logistics is perhaps the most neglected element in the logistics supply chain. Just In Time manufacturing may ensure the lowest inventory model, but it means higher inbound transportation costs. Third-Party Logistics...
service providers (3PL) must address this conflict while developing an optimal and efficient supply chain. This paper shares best practices in inbound logistics and discusses how a 3PL service provider can serve as a catalyst in this transformation.