Case Studies

Rethinking Retail

Infosys commissioned independent technology market research specialist Vanson Bourne to undertake the research upon which this report is based. Two sets of interviews were conducted in December 2013, the first consisted of 1000 interviews with US consumers and ...


Infosys transforms pharmacy retailer’s loss prevention management reducing shrink by 5 percent

The client, a US based pharmaceutical retailer, operates more than 5,000 stores globally. With the new loss prevention solution, the client can now benefit from improved operational efficiency and visibility thereby reducing its losses.


Kraft Foods Partners with Infosys to Implement SAP Test Automation Center of Excellence

Kraft Foods, a leading American confectionery, faced challenges with respect to multiple releases and mitigation of support releases; Test Maturity and Quality Management; and dependency on Process teams...


Empowering NOL to keep pace with China Customs' regulations

Neptune Orient Lines (NOL), a leading carrier moving import cargo into China sought to re-design its manifest process to comply with new regulations introduced by the Chinese customs. NOL engaged Infosys, a long-term strategic partner, to leverage their track record and domain expertise in regulatory business to design an automated solution within stringent timelines....


ShoppingTrip360 Caselets

Across the globe, the Infosys ShoppingTrip360 is being implemented by retailers and consumer goods brands to derive exceptional insights by measuring shopper and merchandizing activities. The retail store represents a huge opportunity for marketers. ...


IT process standardization for a European retailer

A European retailer wanted to reduce the total cost of ownership (TCO) of applications, standardize IT processes and ensure its projects were delivered within the budget. Infosys charted an improvement road map and defined the required processes. ...


Global PeopleSoft HRMS Upgrade

A large family footwear retailer sought to upgrade its existing PeopleSoft Human Resources Management System (HRMS) to the new .NET version. Infosys enabled a smooth upgrade, which dramatically improved the company's global operations and employee skills.


Enterprise Effectiveness through Yantra Implementation

One of America's leading general merchandise retailers needed a system to track and coordinate all sales activities across the sales and fulfillment channels of its complex enterprise. Infosys built a solution around the Yantra Distributed Order Management (DOM) System.


The Binding Glue for a Large Supply Chain Revamp

The largest food products marketing and distribution company in the US partnered with Infosys to optimize resources and retain its market leadership. We created the foundation for the Enterprise Application Integration (EAI) framework for end-to-end implementation.


Building a Strategic IT Road Map

A leading specialty retailer of home goods and kitchenware was implementing Retek as part of a strategic long-term initiative. This would help build an IT infrastructure for fast growth and multi-channel integration across all product lines.


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