Case Studies

Rethinking Retail

Infosys commissioned independent technology market research specialist Vanson Bourne to undertake the research upon which this report is based. Two sets of interviews were conducted in December 2013, the first consisted of 1000 interviews with US consumers and ...


Infosys transforms pharmacy retailer’s loss prevention management reducing shrink by 5 percent

The client, a US based pharmaceutical retailer, operates more than 5,000 stores globally. With the new loss prevention solution, the client can now benefit from improved operational efficiency and visibility thereby reducing its losses.


Kraft Foods Partners with Infosys to Implement SAP Test Automation Center of Excellence

Kraft Foods, a leading American confectionery, faced challenges with respect to multiple releases and mitigation of support releases; Test Maturity and Quality Management; and dependency on Process teams...


ShoppingTrip360 Caselets

Across the globe, the Infosys ShoppingTrip360 is being implemented by retailers and consumer goods brands to derive exceptional insights by measuring shopper and merchandizing activities. The retail store represents a huge opportunity for marketers. ...


IT process standardization for a European retailer

A European retailer wanted to reduce the total cost of ownership (TCO) of applications, standardize IT processes and ensure its projects were delivered within the budget. Infosys charted an improvement road map and defined the required processes. ...


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