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Hannaford Brothers - Improving the Odds
Client Background
- Hannaford Brothers Co. is a Leading Grocery Retailer, in North East USA operating in Maine, New York, Vermont, New Hampshire, and Massachusetts
- Part of DELHAIZE group, a Belgium based US$ 20 Billion Retailer
- 116 Supermarkets, 81 Stores have in-store Pharmacies, 3 Distribution Centers
- 9th Largest US Grocery Retailer (DELHAIZE America) in 2002
Relationship Highlights
- Infosys began their relationship with Hannaford as a provider of Application Maintenance services. Today, Infosys is a strategic partner for Hannaford providing IT- enabled business transformation services like business process Consulting, software process consulting, application development and support, enterprise architecture services and Technical training
- Infosys has partnered with Hannaford to enable Business Transformation via various solutions mentioned below
- This mature relationship is set to grow further as Infosys is partnering with Hannaford on many new 'Business led' IT initiatives
Infosys Value Add
- Squeezing the solution development timelines through effective Global Delivery Model (GDM) model to realize benefits quicker
- Enabling Hannaford IT to align better with business
- Providing a variable and responsive development unit - tuned to Hannaford's needs
- Providing variety of skill-sets across Business domain and various technologies to enable concept to implementation services to capitalize quickly on business opportunities
- Partnering to identify business opportunities and bring in innovative thinking, industry leading practices to the table
- Optimizing Applications/ Programs to eliminate extra processing - saving operation costs
- Providing detailed documentation of existing applications - to enable people independence for maintenance and support
- Providing Thought Leadership and Roadmap on various business and technology initiatives and sharing leading practices
Client Testimonials
"Infosys stepped in as a partner in our efforts to extend Hannaford's supply chain solutions to an additional 1,350 stores. They seamlessly doubled our development capacity in very short order leading to a flawless implementation."
"The relationship with Infosys has been a WIN for Hannaford. The results speak for themselves. User community is really astonished on the smooth implementations like TPR and Invoice matching"
--Bill Homa, CIO and Senior VP
"The seamless migration of the Kash n' Karry supply chain to Hannaford Bros. systems was a project that exceeded all expectations. This could not have been achieved without the support of highly talented professionals from Infosys. Their commitment to quality and drive towards excellence is highly commendable."
-- Anant Ahluwalia, Director Replenishment & Accounting Systems
"Infosys understands the supply-chain side of our business as well as any seasoned veteran. They integrate knowledge of our work systems, practices, technology, and culture to provide the appropriate solutions. Their 'hands-on' approach to learning the business combined with their expertise is refreshing and the foundation of the partnership."
"I would strongly recommended Infosys to any business that is interested in streamlining work practices, realizing cost savings or margin gains, and seeing data compiled in a way that significantly improves decision making process."
-- Catherine Green, VP Perishables
"All of the Infoscions that I have met are a credit to both India and Infosys." -- John Silva, IT Manager
Event
Infosys at the CGT Fall Conference 2008October 19-22, 2008, The Ritz-Carlton at Grande Lakes, Orlando, Florida
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Testimonials
"Without the help of Infosys, we would have had to postpone large projects for years. We would have suffered as a result."-Terry Morgan
CIO and Senior VP, IT
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