Have You Spotted the Silos in Your Supply Chain?
Collaboration within the retail supply chain must begin inside the organization, according to Infosys’ expert. He makes a business case for internal collaboration in an article published in Supplychainbrain.com.
Infosys believes that retailers must get different departments to work together for sharing data and forecasts. The answer to eliminating siloed behavior in the retail industry lies in abolishing the functional walls that exist between internal departments.
The article cites a success story where Infosys discovered multiple LTL (Less-than-truckload) shipments originating from vendors five miles apart that were shipped on the same day to the same retailer’s distribution center. According to Infosys’ expert, internal collaboration can uncover shipments scheduled from the same region over several days – a redundancy that cannot be identified by standard transportation management system software.
Infosys used this technique to make savings of 3%-12% on a customer’s inbound transportation costs. After a three-week review of 21,000 purchase orders, Infosys ensured annual cost savings of US$ 1 million on expenditure of US$ 35 million.
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Published with permission of Supplychainbrain.com
Our Expert
Suresh P. Bharadwaj
Industry Principal – Retail, CPG and Logistics, Infosys Limited
Suresh has more than 20 years of experience in the IT/ consulting industry. He has spent several years in WMS product development and implementation. He has worked with large CPG and retail clients and brings extensive experience in strategy and business process consulting. In his current role, Suresh leads the development and go-to-market strategy of a key emerging markets solution – iConnect - focused on delivering end-to-end vision within the consumer goods value chain. He can be reached at