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The Business Opportunities in your Geographic Information System

Utilities can extract maximum value from their Geographic Information System (GIS) programs by prioritizing key areas of implementation. In a presentation at DistribuTECH 2009, Infosys’ experts proposed a three-step approach to realize...

From Regulation to Reinvention - A Road Map for Utilities

Infosys’ experts consider regulatory compliance as an opportunity to implement Advanced Metering Infrastructure (AMI) and Meter Data Management (MDM) systems. It will ensure the transformation of operations and development of innovative services.

Auto pilot: Manage utility projects with the Oracle E-Business Suite

The dynamic landscape in Utilities demands better risk management and accelerated time-to-market. Infosys' experts blog on addressing project challenges by capitalizing on the Oracle E-Business Suite.

Engage Customers with Web 2.0

The Internet offers infinite possibilities for utilities. Web 2.0 enables self-service, customer participation and generates revenue through social networking and social commerce.

Customer Service Application Readies Utility Major for Market Changes

With deregulation of utility markets just six months away, a utility company needed another year to replace its old legacy system. Infosys developed a CRM-focused system using a co-sourcing approach. The new architecture enabled the company to accommodate...

Retiring Legacy Systems for a Healthier Wallet

An electric utility major realized that growth in information technology services created hundreds of disintegrated applications. A rising operations and maintenance budget did not reflect in incremental value for end-users. Infosys identified cost savings in applications...

Call Work Optimization and CTI Implementation to Improve Customer Service

A leading utility company sought to improve the productivity of its call service representatives by improving the design of workstation applications. It also wanted to integrate computer telephony to reduce the duration of calls...

Featured Article

Enabling Utilities to Practice Sustainability
Infosys believes in conducting business in a sustainable manner. Our Project Ozone conserves resources and prevents pollution across our development centers worldwide. Our vision is to become "carbon and water neutral". When we partner with our Utility clients, we act as change agents by sharing our best practices in water management, energy conservation and waste management.
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Infosys’ testing solution helps Itron complete high-scale benchmark testing for Itron Enterprise Edition™ Meter Data Management.

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Infosys at the Gita's Geospatial Infrastructure Solutions Conference 2009

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