Utilities

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Customer Information System

Customer Information System (CIS) strategy and replacement is one of the key focus areas of Infosys’ solutions. We help clients develop and track metrics to assess their CIS against business objectives on a periodic basis. With our unique global technology infrastructure, we help our clients improve their processes and systems in small incremental steps against a common framework at significantly lower costs and risks.

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CRM Framework to improve Customer Service

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Enhancing the Agility of Customer Information Systems in Utilities