Mandeep S. Kwatra, Practice Head, Energy, Utilities, Communications and Services, Management Consulting Services
Mandeep is a Partner with Infosys and leads the Management Consulting practice in the Consulting and Systems Integration unit for energy, utilities, communications, and service industry sectors.
Currently based in London, Mandeep has served communications and IT industries across India, U.S., Australia, and Europe with service providers, OEMs, and consulting firms for 20 years. He advises clients in next-generation products and services, business processes re-engineering, design and optimization, operations planning, customer service management, IT portfolio assessment and rationalization strategy, and global sourcing strategy.
Mandeep joined Infosys in 1999 and has been associated with the formation of several practices and service lines. He has filed for two patents in the customer services and has contributed to the book - Leadership @ Infosys. He is a regular participant in industry bodies such as TeleManagement Forum, Telestrategies, IEEE, CIO World, and CII.
Mandeep holds a technology degree in Computer Engineering and a post-graduate degree in Business Administration from Punjab University.