Process Transformation Creates Value
In today's highly competitive global economy, leading enterprises are increasingly seeking ways to reduce operations costs, enhance competitiveness, and increase market share by transforming fundamental business processes and achieve measurable business value.
Such efforts go beyond revenue oriented activities such as sales, marketing, order management, distribution, shipping, and billing. Indeed, the goal is to realize business value from every process, from inventory management to procurement to planning and forecasting. Manufacturing, maintenance, human capital management, and finance, too, are seen as potential targets for value realization. Indeed, value realization is an all-encompassing activity that involves process, people, and technology, often within the scope of a single initiative.
Our Process Transformation services enable such initiatives by leveraging best practice functionality inherent within Enterprise Resource Planning (ERP) packages - SAP, Oracle, and other industry-specific technologies. They are backed by the deep industry experience of our practitioners and enhanced by our integrated set of integrated set of industry-leading program management, value realization, and persona-based design processes and methodologies and tools from planning to delivery and beyond that support execution of such business transformation initiatives.
Infosys has helped some of the largest companies in the world achieve measurable business value through process transformation in such industries as oil and gas, retail, CPG, finance, life sciences and manufacturing, to name a few.
Infosys' Process Transformation Service Offerings include:
- Program Excellence & PMO
- ERP Enabled Business Transformation
- ERP Governance, Risk and Compliance
- Supply Chain Transformation
- Customer Operations Transformation
- Human Capital Management Transformation
- Finance Transformation
- Enterprise Content Management
Infosys incorporates the following key differentiators across our service offerings:
- A laser-like focus on making our clients competitive, while delivering enhanced and measurable business value within their core business processes. We utilize our IMPACT framework to ensure a robust and comprehensive transformation approach and our Value Realization Method™ (VRM) to link process design to key performance indicators (KPIs) and metrics
- Persona-based process design to effectively engage key stakeholders to facilitate adoption of the solution and processes. Personas create a better understanding of who you are building your applications for, and shape the capabilities to serve their needs
- Value-based Solution Design (VSD) approach to implement end-to-end business solutions aligned with client strategy that uses a value-based decision framework to manage the scope of the solution and process design
- Industry domain Centers of Excellence that provide intellectual property, including best practices, process reference models, pre-defined metrics and KPIs, and industry-specific solutions
Learn more about Infosys Oracle, SAP, SCM, CRM, and HCM Practices.