Strategies for Uncertain Times
Companies are under pressure to “do more with less” while needing to grow and maintain customer focus under the current state of uncertainty. In these challenging times, what strategies are prudent to help you respond with agility and emerge stronger and better positioned?
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Build Flexibility & Scalability
Efficient partner on-boarding is a critical factor in ensuring success of B2B collaboration initiative. Organizations encounter multiple challenges in this endeavor. This view point identifies issues and recommends a framework to address challenges....
Based on experiential knowledge, the framework provides an approach to manage client needs, standardizes delivery platform, process, and technology to manage complexities and facilitate new client and capability on-boarding.
Cummins Power Generation Business Unit (PGBU), required an Order Management System that would allow its global customers to receive the right product at the right time, and at the...
right price. Cummins Power Generation's Frontier program introduced Sales Order Layer and Reporting (SOLAR), which connected with customers on a daily basis. Cummins partnered with Infosys to migrate the existing legacy solution for order fulfillment to a robust Oracle E-Business Suite Release 12 (R12) solution.
Outotec Oyj, a leading provider of process solutions and technologies for mining and metallurgical industries, wanted to synergize the functioning of its business units. The company operated through multiple and independent business...
units, covering the entire production chain of processing minerals to metals. Infosys partnered with Outotec and implemented a robust CRM sales system that helped the company achieve process harmonization and serve customers better. Our solution gave the momentum to realize the vision of "One Outotec" that provided the right solutions at the right time and cost.
A high-tech OEM used local vendor relationships, a sound collaboration model, and implemented a pilot project to enable a global collaboration network for inventory management, product fulfillment and replenishment. The result: improved market share, sales, and partner relations.
A company's ability to reconfigure the supply chain in line with changing market needs and demands significantly impacts its profitability. Achieving flexibility requires responsiveness across the supply chain, processes and product design, and visibility into information.
SaaS provides the flexibility and scalability to support uncertain market conditions and changing business needs with low upfront investment, while enabling manufacturers to be more agile and reduce time-to-market.
Create Revenues & Demand
"Demand shaping" can strategically align customers' demand patterns to resource and capacity constraints, and tactically influence customers' demand toward available supply resulting in improved revenue, profitability and market share.
As organizations grapple with the constant need to understand customer behavior to make better business decisions, gaining visibility across an ever-increasing mountain of data takes centre-stage to deliver a personalized customer experience
As Outsourcing companies deal with looming economic uncertainty, Infosys experts demonstrate how companies can leverage global sourcing to their advantage- in a hair-rising environment that is sensitive and requires rapid response
A leader in semiconductor technology built an e-commerce platform to improve cross-selling opportunities and enhance its brand image.
Increase Cash Flow & Working Capital
Financial supply chains are full of untapped savings opportunity. Systematic application of proven supply chain techniques can improve predictability of cash flows and free up unused cash in the financial supply chain.
A high-tech equipment manufacturer was concerned about the effectiveness and costs of its order management processes. The OEM deployed an order management solution to improve customer experience and release working capital, while significantly cutting order processing costs and cycle times.
Organizations’ views on procurement have changed drastically over the years. Transformational initiatives in this field are faced with a number of rising challenges in this current scenario and would require a unified and integrated view of an enterprise. This research paper maintains that a 360° approach to how enterprise spends are made can help procurement departments manage costs better.
Reduce Costs / Improve Efficiency
A leading aluminum manufacturer faced challenges in its melting furnace operations and lacked an integrated process control resulting in energy wastage, loss of molten...
metal and sub-optimized processes. The client partnered with Infosys to implement an industrial automation solution to streamline its operations and lay the foundation for implementation of industry best practices across its manufacturing functions.
Cummins Power Generation Business Unit (PGBU), required an Order Management System that would allow its global customers to receive the right product at the right time, and at the right price. Cummins Power...
Generation's Frontier program introduced Sales Order Layer and Reporting (SOLAR), which connected with customers on a daily basis. Cummins partnered with Infosys to migrate the existing legacy solution for order fulfillment to a robust Oracle E-Business Suite Release 12 (R12) solution.
A leading industrial manufacturer managed its post-merger integration by seamlessly transitioning its IT infrastructure to reduce TCO, and automating and harmonizing disparate business processes to improve operational efficiency.
Process consolidation can be achieved with the right mix of business involvement and project execution. A fortune 500 multi-industrial company with automotive experience explains this with an example of a global program it implemented over three years and 180 plants
Lean as a change management methodology has been adapted by various organizations in critical times. In an IT organization Lean has several applications where the Lean methodology can be used to support various processes, is measurable and increases employee satisfaction
Re-think Sourcing Models
Differentiation in IT services gains prime importance in today’s challenged global economy. Services need to be more closely aligned and customized to the needs of individual customers in all industries, adding value contribution.
In these uncertain times, companies should re-examine traditional attitudes to sourcing and tweak the practices to help the businesses serve customers better, preserve profitability and remain competitive in the future. Partnership based on transparency, sharing risks & rewards, and investment mentality are key to success now.
Adopting the right sourcing model - captive center vs. vendor partner - can reduce the Total Cost of Ownership and provide long-term flexibility for engineering product development.