Manufacturing

Farabi Petrochemicals wins the Microsoft Dynamics 2012 Industry Excellence Award

Resource Center

AMR Research cites Infosys as "...pushing their manufacturing vertical expertise deeper into the factory and are engaged in large MES and factory systems project"

Strategies for Uncertain Times

How can companies respond swiftly to challenges of economic uncertainty? How can they emerge stronger and better positioned when the uncertainty ends?
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Supply Chain Management in Manufacturing

How do global companies face challenges in multi-tier supply chain orchestration? How does SCM offer a long-term competitive advantage?
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Collaboration 2.0

What are the emerging collaboration technologies? What are the benefits of an open innovation network?
Read our white papers, case studies and articles

 

Supply Chain Risk Management: Go From Fragile to Agile - Beat Volatility with Reliability

Today's competitive businesses need a structured mechanism to assess risk probability, measure potential business impact, establish risk mitigation strategies as well as sense and respond to disruptive events...

Supply Chain Visibility: A Driver to Superior Supply Chain Performance

The increased complexity of manufacturing supply chains has led to extended lead times, increased pipeline inventory as well as the need to control...

Virtual Ops Center: Command Center for Global Business Operations

Most large organizations require global interactions on a day-to-day, if not hour-by-hour basis. The increasing complexity of such interactions leads to business delays and gaps in strategy. Organizations can facilitate immersive...

Innovations in Digital Consumerism for Automotive Industry: Integrated Digital Marketing & Services

Potential car buyers are making purchase decisions online. The digital footprint resulting from their online activity drives brand perceptions and influences buying ...

Business Analytics: Tomorrow’s Analytics that Will Change the Way We Make Decisions

Business intelligence systems - as they currently exist - are adept at gathering and analyzing data, but fall short of looking to the future. Infosys' business analytics approach...

Supply Chain Risk Management Product Suite

Globalization has made supply chains grow exponentially with increasing complexity. While companies focus on optimization, recent events are exposing vulnerabilities in supply chains. This paper...

Structural Health Monitoring (SHM): Enabling Technology for Paradigm Shift in Next Generation Aircraft Design and Maintenance

The aircraft industry continuously reinvents itself to reduce acquisition, operational and maintenance costs while meeting stringent performance requirements. The challenge is to design light weight aircrafts with reduced maintenance costs. It is essential to...

SQL Server Data Migration Approaches: SSIS vs. SQL Server Stored Procedure

SQL Server integration Services (SSIS) is the de-facto standard for data migration and ETL (Extract, Transform and Load) operations in the Microsoft BI suite of Technologies. Nevertheless, SQL...

Automotive Dealer-Manufacturer Data Collaboration: The Time is Now

The automotive industry lags in its ability to collaborate through the value chain in order to maximize customer satisfaction and efficiency. One of the most significant opportunities for improvement is how...

Enabling Innovation and Growth in Manufacturing - Is Cloud Computing the Way Forward?

A volatile marketplace and the ever-increasing complexity of supply chain owing to globalization and dispersed operations are making a slew of demands on manufacturers around the world. Manufacturers are turning...

Lifting the Fog on the Cloud

Cloud Computing can enable a company's technology-dependent business processes to operate efficiently with faster cycle time and lower costs. But moving to the Cloud is not easy. There is lack of clarity on applications to...

Product Compliance - A Necessary Evil or an Opportunity?

Whether an organization manufactures or resells a product, the responsibility to comply makes the manufacturer and the reseller legally accountable. Product compliance is a constantly evolving...

Automotive Customer Engagement: Orchestrating Digital Consumer Solutions

In the era of the Digital Consumer, automotive enterprises must put an end to "accidental interactions" and strategically realize business benefits from disconnected interactions. Our experts recommend solution suites that...

Mobilizing SAP Enterprise Applications

Smart organizations are focusing on increasing workforce flexibility and productivity by enabling information access for critical decision-making anytime, anywhere. While mobile solutions are imperative across domains and verticals, several parameters...

MRO Supply Chain Optimization in Manufacturing and Utility Industries

Optimization of Maintenance Repair and Operations (MRO) supply chain can help manufacturing and utility organizations unlock value and drive significant savings. It also addresses complex challenges such as end...

Business Value Architecture for Cloud Computing

As business models continue to evolve, organizations realize that there is no single approach towards enterprise architecture. Business landscape, employees and their experience influence enterprise decisions. In this view point,...

Automotive Customer Engagement: Putting the Digital Consumer in the Driver's Seat

Post-recession, the U.S. Automotive industry faces a new challenge of engaging the digital consumer on a customer-centric and satisfying path. Original Equipment Manufacturers and dealers seem...

The Digital Consumer - Are Automotive OEMs Ready for the "Digital Autobahn"?

The influx of multiple brands in the market has forced the Automotive industry to stay on top of emerging technologies. Our experts describe how Infosys' Automotive eBusiness Maturity Model draws out a well-planned eBusiness strategy...

Social Computing Makes Aerospace More Robust

Aerospace companies need to constantly collaborate with customers and suppliers to ensure that they design and build the right products and offer relevant services. Social Computing creates the context for online collaboration ...

 

MBFS Partners With Infosys to Enable Apple® iPad® for Dealers

Mercedes-Benz Financial Services USA LLC (MBFS), sought to introduce iPad® among its dealerships to enable quick decision making and faster conversion of prospects into customers. MBFS chose Infosys’ existing point-of-sale application, MBAdvantage with improved functionality by making it accessible on several browsers and Operating Systems in addition to iPad®/ iPhone®. Apart from enabling a technology-based competitive edge for MBFS, this solution resulted in lower costs, increased productivity of the dealer sales team, and better customer experience.

Cummins Enhances its Integrated Customer Care Solution with Infosys

Cummins Business Services (CBS) launched the Customer CARE program to improve the quality and consistency of customer experience across multiple channels such as voice, emails and fax. Cummins partnered with Infosys to build a unified CRM capability with a single window to customer support representatives, aggregate customer related data across business units and provide high quality responses and timely resolution of issues.

Infosys Helps Outotec Enhance Customer Satisfaction

Outotec Oyj, a leading provider of process solutions and technologies for mining and metallurgical industries, wanted to synergize the functioning of its business units. The company operated through multiple and independent business units, covering the entire production chain of processing minerals to metals. Infosys partnered with Outotec and implemented a robust CRM sales system that helped the company achieve process harmonization and serve customers better. Our solution gave the momentum to realize the vision of "One Outotec" that provided the right solutions at the right time and cost.

 

Customer-centric enterprise: Social on the outside, CRM from within

A CRM value framework aligns strategy with business imperatives.

Published with permission of DestinationCRM

Presenting the Agile Manufacturing Enterprise

Cloud-based mobile applications create an agile manufacturing value chain by addressing geo-spatial and organizational challenges.

On-demand supply networks for on-time delivery

At Oracle OpenWorld 2011, Prasad Thrikutam, Global Head – EUS, Infosys, discusses how a demand-driven supply chain provides impetus for...

Web 2.0: A Window of Opportunity for Semiconductor Manufacturers

Digital technologies help semiconductor manufacturers accelerate time-to-market with ready access to global expertise as well as intellectual property.

The Network Effect for Mining Excellence

Best practices in workforce engagement via social media can address the skills gap in the mining industry.

Published with permission of Mining & Technology Australia

Look at Manufacturing through the Prism of Information

An ecosystem that enables real-time collaboration across the supply chain increases the profitability of manufacturing units.

Published with permission of Manufacturing.net

Smart Manufacturing: Outside-in Innovation

Manufacturers can meet future demand with pervasive technologies, converged communication systems and smart processes.

Published with permission of IndustryWeek

Agile ERP for Mixed Mode Manufacturers

Single ERP modules can meet the requirements of varied manufacturing processes and increase agility.

Published with permission of Manufacturing Business Technology

Capacity Flexibility: A Vital Cog in the Engineering Value Chain

Develop-to-order companies must have flexible capacity in design and development to meet demand, according to experts from Airbus and Infosys.

Published with permission of Supplychainbrain.com

Collaboration towards an Innovative Environment

Enterprises are collaborating to enhance business efficiency and socialize innovation for growth. Infosys' expert discusses how companies can unlock business value...

Published with the permission of SYS-CON Media, Inc.

Introducing Lean and Nimble Manufacturing

Mobility solutions enable Lean, allowing manufacturers to accelerate innovation and optimize costs across the supply chain.

Published with permission of Manufacturing Business Technology