Service offerings
Hosted Offering:
Infosys’ CRM solution on Microsoft Dynamics is available in a pay-as-you-use model. It eliminates upfront capital expenses for software licenses or hardware procurement. The complete solution is managed and maintained by Infosys and infrastructure partners.
In this model, you make usage-based monthly payment. Apart from eliminating capex investments, you avoid having IT support staff dedicated for the support and maintenance of the application. Infosys’ consultants provide support as part of the monthly usage fees. The hosted solution provides maximum security for your data, protected by firewalls, backup procedures and disaster recovery mechanisms.
Another major advantage: When you decide that you need complete control, Infosys’ consultants move it to your premises.
On-Premise Offering:
Infosys’ CRM solution on Microsoft Dynamics platform is available for installation at your premises. You need to purchase the software licenses and required hardware to enable installation within your premises. Deployment within your premises offers you maximum control of the application and its functionality.
You have the flexibility of making major functionality changes and customizing it to meet your specific needs. In addition, you do not incur monthly running costs if you have an in-house IT team that can add this application to the portfolio.
Another major advantage: Infosys integrates the solution with your existing legacy and ERP systems to eliminate data redundancy.
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