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Microsoft Dynamics

Infosys' Microsoft Dynamics practice provides Hosting and On-premise services for Microsoft Dynamics packages and related technologies. We leverage our business and technology expertise, proven execution methodologies and our strategic alliance with Microsoft and partners.

Medium and large enterprises must adopt industry-specific and cost-effective Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) solutions to enhance operational efficiencies and fuel growth. Global companies need ERP and CRM solutions to meet local needs and integrate with their parent organizations.

 

Infosys' Microsoft Dynamics practice provides proven, end-to-end services across the Dynamics suite - AX, GP, NAV and CRM. In addition, we offer solutions for Business Intelligence, Analytics, Business Dashboards, Mobile, and Collaboration Portals.

 

Featured Solutions

 

Wholesale Distribution Solution

Infosys' CRM solution for wholesale distributors enhances operational efficiency through automated leads/opportunities allocation, escalations and workflows. Our solution improves sales effectiveness by providing flexible sales processes that can be tailored for specific customer segments and product lines, with system-driven alerts for cross-sell and up-sell opportunities.


Brochure - Wholesale Distribution PDF

 

Wealth Management Solution

Infosys' Wealth Management and Private Banking CRM solution empowers wealth management and private banking firms to manage their customer relations and retain existing customers through better service. Our solution enables enterprises to expand business through effective cross-selling and up-selling. The solution is integrated with back-end systems that run credit evaluation and OFAC checks.


Brochure - Wealth Management PDF

 

Infosys' Microsoft Dynamics Practice offers end-to-end services on Microsoft Dynamics - AX, GP, NAV and CRM.


  • Package Evaluation
    We identify the package best-suited to your needs by analyzing your existing business processes and mapping them to the functionality of various software packages.
  • Product Licensing
    We help you acquire optimal ERP and CRM product licenses from Microsoft, based on parameters such as the number of users and functionality.
  • Global Implementations
    We undertake robust implementations based on proven methodology focusing on standards and processes.
  • De-risked Upgrades
    Our Global Delivery Model and robust tools achieve significant cost savings. Our unique de-risking approach assesses the strategic, financial, operational and technical impact on your enterprise application landscape.
  • Assured Support and Maintenance
    We support global users of your enterprise applications. This includes user support and application maintenance for a pre-defined timeframe after go-live.
  • Advance Collaborative Supply Management Solution
    Enables High-Tech manufacturers to optimize operational procurement and supplier collaboration to reduce procurement operations costs, minimize revenue loss, increase business user (buyer) productivity, and improve decision-making
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  • Centralized Procurement
    Helps you achieve cost efficiencies through volume aggregation and standardization.
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  • Enterprise Asset Maintenance
    Enables you to optimally maintain assets using real-time data and analytics.
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  • Hub and Spoke Framework
    Enables companies with a global footprint to maintain, support and integrate local business practices of their subsidiaries, divisions or country operations.
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  • Mobile Sales Solution
    Role Tailored and Task-oriented solution for field sales representatives and other mobile employees who need to work with clients in remote locations
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  • Wealth Management Solution
    Empowers wealth management and private banking firms to manage their customer relations and retain existing customers through better service
    Download
  • Wholesale Distribution Solution
    Enhances operational efficiency through automated leads/opportunities allocation, escalations and workflows
    Download
Featured Case Study

Agthia Group

Agthia Group PJSC is a publicly listed leading Food & Beverages company, based in Abu Dhabi, UAE. Through Microsoft Dynamics NAV, Infosys has enabled Agthia to improve information flow, streamline processes and achieve long-term growth plans.

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Learn more about the success stories on Microsoft Dynamics PDF

We are developing an ecosystem that brings together partners and clients in an integrated model. This ecosystem will deliver superior value for all sales, delivery and support related tasks. Partners will benefit through commission-based earnings, expanded geographic footprint and increased sales bandwidth to accelerate business advantage.

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