Win in the flat world

Microsoft

Packaged Application Services on Microsoft Dynamics

The dynamic business environment compels mid-market and large companies to adopt industry-specific and cost-effective ERP and CRM solutions to enhance operational efficiencies and fuel growth. Companies with a global footprint need ERP and CRM solutions to meet their local needs and integrate with parent organizations.


Infosys' Microsoft Dynamics practice provides proven, end-to-end service offerings across the Dynamics Suite - AX, GP, NAV and CRM. These offerings provide operational superiority, enabling higher ROI. Our ERP and CRM experience, coupled with proven implementation and support from Microsoft-certified experts, offer benefits of robust implementation, de-risked upgrade and reliable production support.


  • Rich Business and Technology Expertise
    Robust implementation, de-risked upgrade, reliable production support and world-class quality
  • Proven Execution
    Lower total cost of ownership, quicker and higher ROI through the Global Delivery Model
  • Lifecycle Ownership
    Expertise in package evaluation, implementation, support and training on the Microsoft Dynamics Suite maximizes benefits
  • Strategic Alliance
    Infosys is a Microsoft Global Systems Integrator with a 360-degree reciprocal relationship, enabling early access to new products and releases

Infosys' Microsoft Dynamics Practice offers end-to-end services on Microsoft Dynamics - AX, GP, NAV and CRM.


  • Package Evaluation
    We identify the package best-suited to your needs by analyzing your existing business processes and mapping them to the functionality of various software packages.
  • Product Licensing
    We help you acquire optimal ERP and CRM product licenses from Microsoft, based on parameters such as the number of users and functionality.
  • Global Implementations
    We undertake robust implementations based on proven methodology focusing on standards and processes.
  • De-risked Upgrades
    Our Global Delivery Model and robust tools achieve significant cost savings. Our unique de-risking approach assesses the strategic, financial, operational and technical impact on your enterprise application landscape.
  • Assured Support and Maintenance
    We support global users of your enterprise applications. This includes user support and application maintenance for a pre-defined timeframe after go-live.
  • Enterprise Asset Maintenance
    Enables you to optimally maintain assets using real-time data and analytics.
  • Centralized Procurement
    Helps you achieve cost efficiencies through volume aggregation and standardization.
  • Institutional Banking
    Helps banks attain a larger share of the customer wallet through greater cross-selling and up-selling.
  • Hub and Spoke Framework
    Enables companies with a global footprint to maintain, support and integrate local business practices of their subsidiaries, divisions or country operations.
  • Service Management
    Results in increased productivity, greater responsiveness and service consistency for the end customer.

We are developing an ecosystem that brings together partners and clients in an integrated model. This ecosystem will deliver superior value for all sales, delivery and support related tasks. Partners will benefit through commission-based earnings, expanded geographic footprint and increased sales bandwidth to accelerate business advantage.


Learn more about the success stories on Microsoft Dynamics
Search