Infosys and Microsoft launch Supply Chain Visibility and Collaboration solution
Business users managing supply chains at manufacturing organizations must be empowered to make informed decisions. The adoption of technology to manage transactions is not sufficient to deliver business value.
Decision makers need to address several challenges: how to automate a transaction, how to discern true demand, how to collaborate with suppliers better, where to place inventory and how to be profitable in after-sales service.
Infosys and Microsoft have created a Supply Chain Visibility and Collaboration Product Suite to empower supply chain professionals. Our solution enables you to make better decisions by leveraging the latest in performance management, analytics, collaboration and event-based exception management.
- At the heart of our solution is a Supply Chain Visibility and Collaboration Product Suite built on the Microsoft technology stack (Sharepoint, Performance Point and SQL Server), enabling collaboration and performance management.
- In addition to the SCV platform, our specialized modules provide data and intelligence for supply chain professionals to manage performance of after-sales service, procurement, inventory and demand management functions. The modules contain pre-built Intellectual Property (IP) and accelerators in the form of process frameworks, data models, analytical tools, best-in-class performance metrics and Key Performance Indicator (KPI) scorecards tailored for specific supply chain roles.
Infosys Service Performance Workbench module
The Service Performance Workbench module provides visibility and performance metrics for the after-sales service supply chain. It optimizes service revenue and improves customer satisfaction.
Infosys Procurement Workbench module
The Procurement Workbench module provides visibility into an organization’s direct and indirect spend, facilitates collaboration with suppliers/partners, and improves the overall procurement process by rooting out inefficiencies