Mobile technologies like smart metering and smart grid are becoming the dominant trends in the landscape of utilities. There is need for utilities to see the “big picture” of mobile technology as a change agent in the utilities space. This thought paper discusses how utility companies can drive radical change by riding these mobility trends.
Enterprise mobility adoption is inevitable. It is challenging and exciting. Those who venture wisely will reap great business rewards.
The Internet offers infinite possibilities for utilities. Web 2.0 enables self-service, customer participation and generates revenue through social networking and social commerce.
Retailers can enhance the shopping experience and ensure customer loyalty by connecting the physical and online retail stores.
Published with permission of Retail TouchPoints
A wireless and mobile strategy mitigates business risks while unleashing the potential of technology.
Mobile-enabled enterprises that integrate Web 2.0 and social media with new business models and technology platforms can gain a competitive advantage.
Published with permission of Wireless Week