| Date: | June 2-4, 2008 |
| Venue: | Royal Lancaster Hotel, London, UK |
Session 1
| Topic: | Alternative Delivery Models: Is The Future Already Here? |
| Speaker: | Sudhir Chaturvedi, Head, Manufacturing Business Unit, Europe, Infosys |
Session Description
Alternative Delivery and Acquisition Models (ADAM) such as software as a service, IT infrastructure utility, communication as a service and low cost/no cost IT services available ‘in the cloud’ constitute the next stage in the IT market evolution. Gartner analysts interview leading service providers on their approaches, investments and ADAM-based service offerings and ask them to demonstrate how they are helping clients during this first phase of IT services industrialization.
Speaker Profile
Session 2
| Topic: | Royal Philips Electronics - Journey into Finance & Accounting BPO |
| Speakers: | Madhavan, Senior Director, Philips International |
| Michel de Zeeuw, Vice President, Executive Client Partner, Infosys |
Session Description
After consolidation of their global finance and accounting (F&A) operations into regional Shared Service captives, Philips has adopted a strategy of even greater cost efficiency and process optimization through outsourcing these captives. This session will focus on Philips’ F&A strategy and its continuous process improvement.
Speaker Profiles
Michel has over 14 years’ experience in setting up and running Shared Services in Europe and globally. Prior to joining Infosys BPO, he was Senior VP at Royal Philips, in charge of Global Finance Shared Services where he implemented a global captive organization of more than 2000 FTEs, generating 25% of savings for Philips.
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