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Kiosk CheckIn for the Hospitality Industry - Challenges and the Way Forward
Hospitality Upgrade published an article co-authored by Jay Amdekar, Principal Solution Consultant at Infosys Technologies Ltd. It discusses the challenges faced by the hospitality industry in kiosk deployment and ways to overcome them. If hotels and casinos take time to understand the requirements of their target set of guests and their preferences before adding kiosks or changing/ recasting business processes, they will be able to get greater return on investment.
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