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Think Flat Press Kit

Tom Friedman, in his unique way of putting things, says the "World is Flat".

At Infosys, we have had the privilege of looking at these changes from a very different perspective - from the other side of the world. And, we would agree with much of what Friedman says, though we respectfully disagree on some points.

This conversation, then, is about the Infosys perspective on what we believe companies must do to compete (and win) in the changing world.

We call our perspective "Think Flat", because we believe this change is as much about changing the business mind-set as it is about changing our strategies and operations. Businesses that can quickly grasp the impact of the changing business world and respond to its threats and harness its opportunities are the ones that will succeed.

As technology becomes the backbone of every business, organizations must innovate rapidly to compete effectively in the Flat World.

Perspectives
Shifting Operational Priorities in the Flattening World
Infosys believes that to succeed in the flattening business world, companies must shift their operational priorities along four dimensions.

Flat World CIOs: Getting ready for the Corner Office
Sandeep Dadlani, AVP, Retail & CPG business unit, Infosys, says that CIOs are now initiating and driving new ideas, and are ready to assume the role of Flat World evangelists and champions.
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The evolving face of consumer lending
The Peer-to-Peer lending model may well be "the future" of consumer lending business. Balaji Yellavalli, AVP & Head of Solutions, Banking & Capital Markets unit, Infosys discusses the model and how it will change the market.
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You can't run companies the old fashioned way anymore
Nandan Nilekani, Co-Chairman, Infosys reveals the company's plans to groom and empower next-generation leaders to ensure longevity of the organization, while retaining its culture and values.
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Infosys has Defined What it Means to be in a Flat World
".Infosys is the definition of an innovative NASDAQ company", said Robert Greifeld, CEO of NASDAQ, after remotely ringing the opening bell of its trading floor from Infosys' campus in India.
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Infosys is a Shining Example of the Success of the Economic Reforms
N.R. Narayana Murthy, Chairman and Chief Mentor, Infosys recalls the contribution made by the company to society and emphasizes that Infosys is a shining example of the success of Indian economic reforms.
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The Only Sustainable Edge
At Confluence, Infosys' annual client meet, John Hagel showed how enterprises can turn the challenges of the Flat World into opportunities.
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The World is Flat
Thomas Friedman's path to a flattened world, which follows three separate stages of transformation, enables businesses to adapt to the dynamics of the twenty-first century.
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The Role of the CIO in Flat World
CIOs must act as business change leaders. They must look beyond IT operations and offer a roadmap to increase corporate competitiveness and growth.
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Case Studies
Gaming Major's Winning Ways are Driven by Consumer Insights
Infosys enabled a gaming conglomerate to make money from customer data by re-engineering its Casino Management System to increase cross-property play.
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Telco Saves US$ 12 million in a Month by 'Getting Personal'
A telecommunications company enhanced customer loyalty by innovatively transforming its voice portal to reduce waiting times and personalizing customer experience.
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Infosys' Think Flat Blog
Our Think Flat blog discusses the operational shifts required to compete and succeed in the Flat World.
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