Selling has evolved. Are you ahead of the curve?
The challenging economic environment demands a lean business approach to ensure efficiency and flexibility. Companies are realizing that a long-term cost reduction strategy causes short-term challenges in time-to-market, process requirements, and investment costs.
Peter Bendor-Samuel, CEO, Everest Group, and Anantha Radhakrishnan, Vice President and Head - Business Platforms, Member, Executive Council, Infosys BPO, hosted a webinar on multi-channel selling. They discussed the evolving needs of selling and shared their perspectives on how multi-channel commerce can deliver significant value in difficult times.
In the webinar, Peter Bendor-Samuel said, “As the outsourcing industry matures, buyers are increasingly challenging their providers to evolve their offerings across the following dimensions:
- They are looking for end-to-end solutions
- They are looking for solutions to provide tangible outcomes linked to real business results
- They are looking for providers to bring investment in platforms and domain experience beyond labor arbitrage
- They are looking for a more flexible pay-as-you-go pricing
The Infosys Order Management Platform is an outstanding example of how leading providers are responding to these demands to deepen their value propositions, and serves this new and expanding market place.”
View webinar
Learn more about the Infosys Order Management Platform
and the Infosys-Sterling Commerce alliance 