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Service Offerings

Analytics

Knowledge Services Offering: Research | Analytics | Legal Services

Our Analytics practice provides services and point solutions focused on delivering measurable business value by leveraging data, reporting/analytics tools.

Our services span the entire Analytics value chain:
  • Business Reporting and MIS Services
    • Transformational Business Reporting to cater to enterprise-wide reporting needs
    • • Report delivery and Change Management by leveraging existing BI environments such as SAS BI
  • Data Analysis for Business Insights
  • Statistical and Financial Modeling Services
  • Analytics Point Solutions

We design and implement Business Reporting and MIS Services to cater to the reporting needs of enterprises. We partner with companies in the course of the evolution of their Business Intelligence (BI) road map. We mine data and deliver tangible improvement on key business metrics through analysis and modeling. Our point solutions for industries accelerate reporting and analytics implementation with necessary templates, computation methodology and modeling techniques.

Service Offerings

Banking and Capital Markets
  • CRM and Cross-Sell
  • Analytics
  • Collection Analytics
  • Capital Market Risk and Pricing
  • Performance Monitoring of Scorecards*
Insurance
  • CRM and Cross-Sell
  • Analytics
  • Claims Analytics
  • Model Validation
  • Performance Monitoring of Scorecards*
Retail
  • CRM Analytics Merchandizing and Store Analytics
  • Pricing Analytics
  • Demand Forecasting and Inventory Analytics
Consumer Packaged Goods
  • Consumer and Brand Insights from panel data
  • Trade Promotions
  • Category Management
  • Demand Forecasting
Communication Service Providers
  • Churn Management
  • Revenue Leakage Analysis and Prevention
  • Customer Satisfaction Analytics
Media and Entertainment
  • Media Consumption
  • Behavior Analytics
  • Media Mix Analysis
Manufacturing
  • Customer Analytics
  • Demand Forecasting and Inventory Analytics
  • Pricing and Warranty Analytics
Utilities Healthcare
  • Sales force effectiveness analysis and Marketing analysis using industry-standard database
Business Reporting and MIS Services

*Offered as an Analytics Point Solution


Our client engagements* and the benefits delivered

Client Analytics Objective Benefits to the client
Global Manufacturing Giant Improve sales forecast accuracy across a range of product categories and individual products to help in upstream production and inventory planning
  • Studied the current sales forecasting process and identified areas for improvement
  • Improved forecasting accuracy by recommending various statistical forecasting methods and techniques such as Autoregressive Integrated Moving Averages and Holt-Winters using Minitab for different products
  • Reduced complexity in the modeling process by aggregating individual models and retaining their predictive power
U.S. Specialty Retailer To realize Return on Investments made on Data Warehouse
  • Incremental net profit of US$ 300,000+ over 6 months through analytic outputs and strategy recommendations
  • Delivering ongoing business value through Advanced Predictive Analytics using our SAS Analytics Platform
A top U.S. Investment Bank

Customize the existing third-party Anti-Money Laundering solution to suit the bank's requirements

Provide enhanced analytics to better identify transactions that are likely to be non-compliant

  • Improved compliance surveillance by re-engineering workflow across the organization
  • Built segmentation models to enable surveillance of large volumes of transactional data; behavior scoring models and associated thresholds to identify transactions that are likely to be non-compliant
  • Significantly improved the quality of exceptions generated, thus reducing the time spent on tracking false positives and improving surveillance robustness
Global Consumer Products Manufacturer To design a cost-efficient Global Shared Reporting Service bureau for report requirements
  • Delivering reports across market and brand organizations across the globe, using data from multiple internal and external sources (shipments and goals, and syndicated PoS scanner data)
  • Successful delivery of start-up processes leading to a service expansion across the globe in less than six months, delivering accelerated business benefits, measured both in terms of time and monetary savings

* Indicates only some of our client engagements

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White Papers
Leveraging Analytics to Improve Collections Effectiveness PDF

All White Papers

Brochures

Infosys Analytics Offering PDF

Infosys' Knowledge Service Offering for Utility Rate Case Filing PDF

Related Information

Events

Infosys at the IACCM Americas Conference 2010
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