BPO Future Forward
'BPO Future Forward', the Infosys BPO Journal, showcases our thought leadership in business process outsourcing. The Journal discusses industry trends, shares perspectives and explores co-creation strategies with customers and stakeholders.
We share our Journal with customers, prospects, analysts and the media. Our thought papers are frequently quoted by the global media and industry forums such as NASSCOM, the premier trade body and the chamber of commerce of the IT-BPO industries in India.
Infosys BPO Journal IV – Technology the "New Normal”- Enabling Businesses
The latest edition discusses the importance of an optimal landscape to transform the accounts payable function. Our experts focus on special tools to address challenges in sourcing and procurement. Find out how you can adopt social networking to facilitate collaboration and training in customer service centers. In addition, thought leaders from The Hackett Group discuss a hybrid sourcing strategy that ensures maximum effectiveness and efficiency in finance and accounting service delivery.
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Archives
Infosys BPO Journal III - "Winning in the downturn"
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BPO Journal II - 'Enhancing Business Value. Driving Transformation'
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BPO Journal I - 'Business Process Outsourcing'
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