Healthcare

Cloud Computing is Ready for Personal Health Records, Healthcare is not

Cloud computing and information services can improve healthcare, modernize processes and reduce costs.

Reproduced with the permission of SearchCloudComputing.com

A Checklist for your HIPAA 5010 Journey

Infosys’ expert blogs on tactical and strategic approaches to HIPAA 5010 transition.

Is your Hospital in the Pink of Health?

Business Intelligence (BI) based on real-time clinical, operational and financial Key Performance Indicators (KPIs) enhances the performance of a hospital.

Published with permission from FierceHealthcare

From ICD-9 to ICD-10: Why companies should look beyond EMR vendors

By 2013, the U.S. will migrate from the ICD-9 system to ICD-10, a scheme of classifying diseases that reflects the latest medical advances in disease detection... and treatment. Rajiv Sabharwal, Senior Engagement Manager, Infosys, believes CIOs must look beyond their EMR vendors for the migration as vendors will use the opportunity to sell new modules. Speaking to Healthcare Informatics magazine, Rajiv cautions CIOs against restricting it to the revenue cycle, considering ICD-10 will impact every system.

Reproduced with the permission of Healthcare Informatics magazine

Healthcare Solution Offers Hope for Hepatitis Patients

A web-based clinical management tool developed by Infosys helps doctors in New Mexico, US, track Hepatitis C patients and treat them. It facilitates real-time flow and access... of interoperable clinical data among participating health providers.

Better Healthcare at Reduced Costs through Data Management

Praveen Soti, Principal, Healthcare Consulting, Infosys, delivered a keynote lecture on data integration in healthcare, along with Tariq Abu-Jaber, WellPoint Inc., at the Harvard Quality... Colloquium. The speakers demonstrated how enterprise data management enables integration across product and services resulting in better quality of healthcare. The key takeaways of the presentation were:

• Data integration impacts revenue and growth in membership. It increases penetration through integrated medical and behavioral health programs, specialty and clinical programs and decreases the cost of healthcare
• Enterprise data management enables customer-orientation by meeting the needs of customers better and enhancing the quality of healthcare

A Methodology for Business Process Optimization for RHIOs

Electronic Health Records (EHRs) reduce medical errors and lower administrative and medical costs. However, its implementation requires significant changes in... business processes. Business process redesign is a big challenge for regional health information organizations (RHIOs) as EHR business processes have to be aligned with existing process flows of several organizations. Business process management, increased automation, process optimization, user training and end-user adoption ensure a successful EHR network.

Published with permission from the Journal of Healthcare Information Management

Mercy Health Plans uses Integration and Collaboration solution from Infosys to engage customers

Mercy Health Plans (MHP), a full-service health management company, partnered with Infosys to enhance customer service. We customized our Integration and Collaboration solution to... enable customer contact representatives of MHP retrieve customer information and provide better service. Our solution delivers an integrated view of customer interactions from a single, intuitive desktop interface by combining state-of-the-art web services technologies with design approaches (Service-Oriented Architecture). The solution helps enhance customer service and improve agent productivity.