Featured White Paper
Life sciences industry and compliance are like Siamese twins - conjoined and inseparable. Non-compliance to industry regulations could wipe out the industry in totality. The authors suggest a unified IT compliance solution to stave off non-compliance related issues and thus reduce the cost of compliance.
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The mandate to move from HIPAA 4010 to 5010 transaction standards is an opportunity laden with risks. Infosys recommends a five-phase approach to minimize risks and maximize returns from the HIPAA transition. Our expert focuses on...
planning, risk management strategies, governance, and communication to ensure a successful transition.
Hospitals must improve operations and enhance cost efficiency to navigate the economic downturn. The hospital supply chain provides several opportunities to effect a transformation. According to Infosys’ experts, integration of the supply chain cycle and revenue...
cycle provides visibility into hospital-wide information at a single point. It enables hospitals to track cost, utilization and reimbursement metrics effectively, and facilitates real-time decision making.
Disparate data silos across hospital departments impede the gathering of real-time and actionable information in clinical medicine, operational performance and financial Key Performance Indicators (KPIs). A majority of hospitals have Business Intelligence...
(BI) systems that lack real-time information. Dashboards generated by BI systems can gather data on KPIs from different sources and present a 360-degree view of the hospital’s performance. They can identify and eliminate the root causes of poor performance. Our white paper demonstrates how dashboards enable prompt and accurate decision-making.
Real-time alerts ensure clinical workflow compliance and achieve the performance measures of Pay for Performance programs. Clinical alerts can prevent medical errors, help the treatment team respond faster, ensure hospitals adhere to Good Clinical Practice by improving real-time...
decision making and comply with the measures of Centers for Medicare and Medicaid Services. Real-time alerts ensure clinical workflow compliance and achieve the performance measures of Pay for Performance programs. Clinical alerts can prevent medical errors, help the treatment team respond faster, ensure hospitals adhere to Good Clinical Practice by improving real-time decision-making and comply with the measures of Centers for Medicare and Medicaid Services.
Bed management is a core operational activity in all hospitals. However, few hospitals have complete visibility of the process. Optimizing bed management is critical to the efficient functioning and performance of a hospital. Our white paper proposes an approach to analyze, control...
and optimize bed management. The Infosys approach to optimal bed management is a process-based redesign that leverages current applications, Business Process Management tools and techniques to provide visibility into the entire process.
Hospital performance management bridges the gap between conceptual planning and physical monitoring of the status of daily operations. It enables the management to identify the areas for performance improvement and continuously track metrics. Hospital performance management...
is the next generation of reporting, where data from different sources can be collected in a data warehouse, cleansed and presented in a logical manner on a dashboard using metrics. Our white paper proposes how hospitals can successfully implement hospital performance management to meet their objectives of growth and quality care.
This paper is an introduction to business process management (BPM). It presents background and basic information on BPM, the importance of BPM, and evolution of business transformation that has led to the adoption of BPM-based approach in the flexible, rapidly evolving business environment.
Implementation of an electronic health record (EHR) network entails significant changes in the business processes of participating organizations. Business process management, increased automation, process optimization, user training and end-user adoption together ensure...
the success of an EHR network. Redesigned processes should be mapped to benefit lines and performance indicators and monitored continuously to identify improvement opportunities. New business work flows should match, if not exceed, the existing benchmarks for performance.
Business process redesign is all the more challenging in the context of regional health information organizations (RHIOs), as the business processes of the EHR network have to be aligned with existing process flows of several organizations, each with its own preferences and specific requirements. Even so, most of the discrete individual processes have to be converged, streamlined, assimilated and optimized in the redesigned business processes. This paper proposes a methodology for business process redesign and optimization for RHIOs.
Reproduced with permission from the Journal of Healthcare Information Management.
Healthcare organizations (HCOs) have made significant long-term investments in call centers and online initiatives. However, very few HCOs are able to consolidate and present data on membership, claims, billing and plans in real-time to enable members and...
providers to make informed decisions. The onus is usually on the HCO to integrate these varied technologies and processes. Today, web services and development technologies have evolved to a point where process and data integration is possible without replacing the HCO’s core systems. Integration and collaboration services (ICS), supporting open standards such as XML, SOAP and WSDL, can provide more than a common user interface. In fact, ICS offers a holistic solution to HCOs that leverages their existing investments.