Grocery retailers can gain market share and improve customer loyalty through effective merchandising strategies.
Interactive marketing systems help retailers influence shopping behavior and improve customer loyalty, according to Infosys’ expert.
*Reproduced with the permission of Groceryheadquarters.com
Our expert navigates the challenges of Data Quality programs and proposes best practices to retain the value of data assets.
Consumer Goods companies can achieve sustainable growth and save the planet by implementing green Product Lifecycle Management.
Reproduced with the permission of Consumergoods.com
Retailers can use business intelligence to realize savings across the value chain while adopting green initiatives.
Reproduced with the permission of Retailspeak
Retailers must adopt technology to understand how consumers shop for quality at the best price. Infosys' expert discusses a strategy of building brand loyalty even as consumers use parallel shopping channels.
Reproduced with the permission of Progressivegrocer.com
Retailers can offer the right merchandise mix in their stores by transforming assortment planning based on the lifestyles of customers. Infosys’ expert proposes a framework that enables lifestyle-driven assortment planning to improve customer loyalty.
Reproduced with the permission of Chainstoreage.com
ShoppingTrip360: Designed for Smarter Retailing
Infosys' ShoppingTrip360 provides consumer insights and business intelligence that open up opportunities to grow sales, according to leading industry publications. The service gauges the effectiveness of in-store marketing campaigns while measuring consumer response to...
in-store displays and promotions. In addition, ShoppingTrip360 provides insights into the in-store behavior of shoppers, enabling retailers and Consumer Packaged Goods (CPG) companies to re-stock products on the shelves and boost sales.
Reproduced with the permission of Groceryheadquarters.com and BusinessWeek.com
Retail, Consumer Products and Logistics companies are evaluating business processes, discovering synergies with partners and moving towards a shared services/outsourced model. They are effecting a business transformation...
through new business models, technology and aggressive use of shared services. Infosys' Sandeep Dadlani and Dinesh Bajaj tell you how CIOs are addressing challenges and navigating the downturn.
Apparel retailers can convert adversity into opportunity by selling products to well-informed, demanding and technology-savvy consumers. In an article published in Apparelmag.com, Infosys’ experts focus on emerging trends and discuss strategies to navigate a downturn.
Published with permission from Apparel Magazine
Retailers must bridge internal departments to enable collaboration within the enterprise. Infosys believes that internal collaboration eliminates siloed behavior leading to huge savings in logistical costs.
Retailers must focus on the accuracy and integrity of master data to ensure the success of their data management and synchronization initiatives. According to Prasad Vuyyuru, Senior Principal and Group Solution Manager, Retail and Consumer Packaged Goods, Infosys, data...
management complements data synchronization to deliver enterprise-wide benefits. In an article published by Progressive Grocer, he shares insights into nuances of data, data dependencies and their impact on supply chain effectiveness, micro-merchandising, price optimization and vendor collaboration.
© 2007 The Nielsen Company. Reprinted with permission from Progressive Grocer, www.progressivegrocer.com
In a survey of retailers conducted by Infosys, up to 75% of supermarket shrink originates from the fresh item category resulting in almost 10% erosion of sales. According to Anantha Radhakrishnan, Associate Vice President, Infosys, this can...
be addressed by implementing a business process technology roadmap and increasing automation based on business rules and analysis. In an article published in Progressive Grocer, he discusses how to identify the root causes of shrink, measure its impact and increase profitability through fresh item management.
© 2007 The Nielsen Company. Reprinted with permission from Progressive Grocer, www.progressivegrocer.com
Retailers must look at analyzing information in customer database as a means to make money, says Anantha Radhakrishnan, Associate Vice President, Infosys. Talking to Groceryheadquarters.com, he focuses on the 'point of relevance' to understand when a consumer is making...
the decision to buy, which might not always be at the point of sale. He believes technologies like business intelligence and portal technologies - which are the enveloping layers - and wireless, RFID and VoIP can all be leveraged to orchestrate customer information and to monetize it by transmitting it down to the point of relevance for the consumer.
Reprinted from Grocery Headquarters® February 2007; Copyright MacFadden Communications Group, LLC.
Rather than be charmed by the 'coolness' factor of technologies like RFID and wireless, grocers need to evaluate them as serious tools for generating sales and trimming costs. Smart technology spurs sales and profitability. Talking to Groceryheadquarters.com,...
Anantha Radhakrishnan, Associate Vice President, Infosys, says, "Wireless can take off when you bring all of the pieces of information (about a customer's tastes, buying habits, etc.) together and present them to the customer at what I call the 'point of relevance,' which is where the message will have the most meaning to the customer." He believes the true value of wireless technology will be utilized when that information will be tailored to the individual consumer.
Reprinted from Grocery Headquarters® May 2007; Copyright MacFadden Communications Group, LLC.
Consumer Goods Technology published a case study on how Infosys helped Hannaford collaborate with suppliers and increase profitability. Infosys' business-to-business (B2B) portal effected a business transformation by strengthening the company's relationship with suppliers....
The portal enabled electronic communication between the company and its suppliers, facilitated payments and accelerated time-to-market of new products.
Food Lion, which operates grocery stores under five different banners in the United States, wanted to increase its footprint by opening 30 to 35 stores. Food Lion selected Infosys to expedite coordination of new systems with the company's newly adopted customer-centric...
assortments to boost customer satisfaction. Retail Info Systems News published a case study on how Infosys provided business consulting and also developed interfaces to the new systems and helped implementation of downstream data flow. Food Lion has been working with Infosys since 2002. Dennis Post, vice president, IT, Food Lion, said, "Infosys is very skilled in understanding our business and has an excellent track record with us."
Infosys is at the forefront of retail business solutions. RFID Journal highlighted our solution in an article on new product developments in Radio Frequency Identification (RFID)....
"The report covered Infosys' proprietary algorithms that provide visibility into the movement of tagged goods through the supply chain."
Nandan Nilekani, Co-Chairman, Infosys, inspired the phrase, "the world is flat", which was used by Thomas Friedman in his book, The World is Flat. In an interview with CIO magazine, Nandan Nilekani, sheds light on what the Flat World means to outsourcing....
According to him, work will be done where it makes the most sense. A global supply chain enables work to be decoupled and shipped to locations that offer the best combination of skills, cost, quality and manageability.
Infosys is pushing the envelope in radio frequency identification (RFID). CRM Buyer published an article on how we eased congestion at our multi-level car park in Bangalore with an RFID solution. The system detects cars with RFID tags and opens barriers for cars after authentication.
Infosys tests thoroughly before launch, often using real-world facilities. RFID Journal published an article on how we use our car park as a 'live-lab' environment....
Significantly, it provides an RFID blueprint that can be deployed as a parking management solution or for applications such as yard management.
The logistics business involves managing innumerable moving assets. Infosys partners with logistics companies to ensure it functions like clockwork. RFID Update published a report on...
how we are implementing a global RFID solution for CHEP, a leading provider of pallet and pooling services. The RFID-enabled Returnable Transport Item Tracking solution enables CHEP to manage more than 280 million pallets and containers in a global network of service centers.
Multichannelmerchant.com published a story on the benefits of Product Lifecycle Management (PLM). According to Infosys' retail and consumer packaged goods expert, ...
Product Lifecycle Management actually focuses on the design and development of a product, rather than the entire lifecycle. "The scope of PLM begins with product design and inception and ends when the item lands in the store."
Sdcexec.com published a story on the challenges of implementing a world-class supply chain in India. In the article, Infosys' Manufacturing and Supply Chain Management expert is...
optimistic about supply chain initiatives in India. According to our expert, increasing consumerization of the middle class is creating demand for higher levels of supply chain capability and driving investment into critical areas.
RIS.com published a story on how retailers are using models that predict the effect of events on consumer behavior. It reported on a pilot of a large retailer, where customers were grouped into different demographic and psychographic clusters....
The merchant uses models built through Infosys' Catalytic IT solution to predict the impact events will have on cluster members' likelihood to purchase specific products. The merchant anticipates the replacement of stockouts with a 20% increase in sales of the merchandise involved in the pilot.
Apparelmag.com highlighted two apparel-specific radio frequency identification (RFID) solutions of Infosys: Smart Visual Merchandising and Intelligent Laboratory for Inspiration & Design. ...
The Smart Visual Merchandising solution uses RFID technology in interactive dressing room mirrors and in-store displays. The Intelligent Laboratory for Inspiration & Design solution enables digital asset management and physical tracking of garment samples, swatches and other materials for designers.
Infosys' experts identify opportunities in the supply chain to reduce the carbon footprint of a consumer product and realize cost savings. They discuss how transportation and logistics provide opportunities to pursue sustainability initiatives and deliver measurable business results.
Consumer Packaged Goods companies can capitalize on outsourcing to transform Trade Promotion Management. Infosys' experts believe that IT solutions can help better serve consumers, reduce costs, forecast and reconcile spending more accurately.