Healthcare and life sciences

Infosys SAP Healthcare and Life Sciences practice offers solutions and services for industries, including pharmaceuticals and biotechnology. Our services cover systems integration, application and data integration, design of business workflow, and development of Web services using cutting-edge technologies.


  • End-to-end offerings that address challenges across the value chain
  • Best practices based on solutions from teams comprising pharma manufacturers, physicians, scientists, and consultants

Compliance Management solution

Infosys offers a 21 CFR Part 11 and product compliance handling solution built on the SAP QM platform. With advanced functional features, the solution meets the market and regulatory needs of the life sciences industry. It captures the entire lifecycle of product compliance – from receipt to closure.

Change management / solution manager

Infosys has developed a change management / solution manager for the pharmaceutical industry.


  • Incorporates the validation and compliance methodologies for pharma and the V-Model of validation.
  • A central tool manages the business solution, including SAP and third-party systems supporting the solution.
  • Adopts a business-oriented approach across processes and phases. It provides preconfigured content, tools, and methodology for evaluation and implementation of mySAP solutions.
  • Best practices for implementation, operation, and optimization of SAP solutions.
  • Transparency of systems, business processes, training information, test information, change information, service-level information, and monitoring data.

Success story

Pharma major streamlines operations with direct-to-pharmacy supply chain

A US$31.6 billion global pharma wanted to augment the delivery of SAP services. The pharma major, which provides shared finance and accounting services to marketing companies, needed to replace its existing wholesale agent supply chain with a direct-to-pharmacy (DTP) model. The replacement and subsequent upgrade had to be executed within stringent contractual and legal timelines.

Infosys effected a business transformation by leveraging best practices, cost optimization techniques, and world-class delivery models. We implemented a direct-to-pharmacy supply chain, using a customized methodology that delivered monthly savings of US$700,000.

More success stories


SAP-Enabled Clinical Trials Supply Management solution SAP-Enabled Clinical Trials Supply Management solution


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