Your platform to build a truly social business – with consumers, employees and partners
Today the social web is abuzz with consumer conversations – both good and bad – about products and services. Many enterprises are trying to build a social business by embracing social media tools and ramping up their digital presence. However, such steps alone will not ensure success.
As social media is about real-time and people-centric interactions, external social initiatives will have limited success if not backed by a similar focus on employee engagement. To build a successful social business, enterprises need to embrace a strategy for organizational change — one that merges internal collaboration and external engagement. The way forward is to build internal collaboration capabilities that help deliver a superior external consumer experience.
Infosys SocialEdge: your one-stop for a successful social business
SocialEdge equips your enterprise to effectively engage employees, customers and partners. SocialEdge is a comprehensive and easy-to-use social business platform that includes Consumer and Enterprise suite of applications, which address your varied external and internal collaboration needs. Built with state-of-the-art technology, the platform provides a seamless experience across devices, including handhelds.
SocialEdge Consumer Suite
Co-create with consumers, deepen relationships, and most importantly, increase revenues from your social business initiatives by using our Consumer suite of applications:
SocialEdge Enterprise Suite
Empower your employees to share ideas, enhance expertise, and win deals with our Enterprise suite of applications:
Available on smartphones. Delivered in the cloud.
SocialEdge delivers a seamless experience across devices. And it’s available on a pay-per-use basis in the cloud. You can start using SocialEdge and derive significant business benefits from day one.
Infosys takes complete responsibility of all offerings in the cloud model – from infrastructure and applications to professional services and consulting – with clear service-level agreements.