Infosys SocialEdge - The Concept
Infosys' SocialEdge platform aids in engaging consumers, influences their purchase decisions and provides post-purchase assistance. It effectively energizes an enterprise's social media marketing, eCommerce, customer care, and employee engagement strategies. Our platform is delivered in the enterprise SaaS model and differentiated by convenience of single-point accountability, application ownership, robust infrastructure, professional and consulting services, and business process outsourcing. It spans multiple channels and provides a seamless experience even on hand-held smart devices.