Case Studies by

Featured Case Study
Lifetouch National School Studios Inc., one of the largest employee-owned companies in portrait photography in the United States and Canada, partnered with Infosys to revamp its Order Management System by implementing the Sterling Commerce Multi-Channel Fulfillment Suite. Infosys effectively implemented the Suite and defined a rapid iterative approach. This enabled the client to build a strong foundation as a preferred partner of choice in the SCM space.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
Infosys designed, developed and implemented an Oracle Advanced Planning System for a Fortune 100 global manufacturing major. The company integrated multiple workforces and diverse business processes, resulting in better
... order promising and enhanced visibility across the supply chain.
A large retail chain based in the U.S. sought to reduce inventory and improve service levels throughout their supply chain network by improving forecast accuracy and enhancing supply chain planning. Infosys evaluated and improved
... supply chain metrics and systems, and developed a strategy to achieve the client's supply chain vision. Infosys conducted a supply chain assessment exercise and helped the client define future state supply chain processes.
One of the world's largest producers and distributors of motion pictures, television programming and home videos sought to improve the operations of its home video department - a global leader in the distribution of filmed entertainment
... on video cassettes and DVDs. Infosys delivered a Vendor-Managed Inventory solution to optimize inventory management, enhance business intelligence and reduce total cost of ownership.
Infosys’ relationship with Hannaford has evolved from a provider of application maintenance services to a strategic partner, providing IT-enabled business transformation services such as business process consulting, software
... process consulting, application development and support, enterprise architecture services and technical training. The mature relationship is set to grow further as Infosys partners with Hannaford.
A global consumer electronics major with revenues exceeding US$ 25 billion partnered with Infosys to expand across product lines of computers, notebooks and music players. The client achieved lower inventory
... and logistics costs through supply chain planning and inventory optimization.
The client is a Fortune 500 company, a leader in pressure-sensitive technology, self-adhesive base materials, self-adhesive consumer and office products and specialized label systems. The company partnered
... with Infosys to streamline its supply chain and move toward a demand planning model based on collaborative and consensus forecasting.
A leading solar power company that manufactures solar photovoltaic panels and solar thermal heating equipment partnered with Infosys to standardize business processes and predict and build the process variability in a single supply chain plan.
A global imaging company sought to implement an integrated supply planning and allocation solution for its consumer digital products business unit. Infosys deployed SNP and GATP modules of the SAP Supply Chain Management Suite.
A world leader in agribusiness engaged in crop protection and seeds sought a supply chain planning solution to maintain its complex multi-vendor supply chain model in a dynamic environment. Infosys’ comprehensive planning
... and execution approach enabled effective end-to-end APO services to enhance the supply chain processes.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
Ameren, an energy major, recognized that services account for over 60% of its indirect spend. Infosys helped Ameren re-engineer manual and fragmented supply chain processes to improve productivity
... by over 50% and reduce cycle times by over 60%. Infosys’ approach enabled the client to achieve increased savings and improved efficiencies in processes.
A vertically integrated electricity generation and power transmission company in the Asia Pacific region sought a supply chain sourcing and procurement solution for a complex procurement project in utilities.
.. Infosys implemented SAP® SRM and other SAP® applications to enhance procurement processes.
A global automotive supplier of automotive seating, interiors, batteries, control systems and services such as comfort, energy and security management for non residential facilities sought a supply chain sourcing
... and procurement solution to support its complex setup in a dynamic and diverse environment. Infosys designed and implemented a comprehensive, robust and flexible supply chain sourcing solution.
A global pharmaceutical company, a leader in prescription, OTC medicines, infant food and veterinary medical products, used Ariba Buyer to manage indirect procurement at its European subsidiaries and US divisions.
.. Infosys’ comprehensive planning and execution approach ensured effective production support and upgrade.
Infosys helped a Fortune 50 general merchandise discounter to implement the Ariba Suite and provided consulting services to manage the release of business categories and Ariba Service Packs.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
SYSCO - North America's largest food service marketer and distributor, operates through a network of 75 regional Operating Companies (OpCos). Supply chain integration through the OpCos was a
... key strategy to increase cost and service efficiencies. For this, SYSCO initiated a large-scale supply re-engineering and redistribution program. The program streamlined supply and distribution at all levels and impacted the entire value chain - from CPG manufacturers to end customers. A network of mid-point distribution facilities - Redistribution Centers (RDCs) was created to consolidate Less-Than-Truckload (LTL) shipments and use intermodal shipping to generate significant savings in transportation costs, reduce working capital through lower regional inventories and to reduce the overall supply chain costs. Infosys was SYSCO's primary Systems Integration partner to design and implement a set of new business processes for the management of these RDCs.
Lifetouch National School Studios Inc., one of the largest employee-owned companies in portrait photography in the United States and Canada, partnered with Infosys to revamp its Order Management System
... by implementing the Sterling Commerce Multi-Channel Fulfillment Suite. Infosys effectively implemented the Suite and defined a rapid iterative approach. This enabled the client to build a strong foundation as a preferred partner of choice in the SCM space.
A global wireline and wireless communications company sought to roll out product and package bundling across the service offering including IP voice service with high-speed data and content packages.
.. Infosys used its agile methodology to develop an order management system for a video service to handle around 10,000 orders per day. The client saved about 35% in development costs by leveraging Infosys' Global Delivery Model.
A leading oil and gas company providing aviation fuel and services to airlines and other customers engaged Infosys to design, develop, deploy and support a customized solution for better visibility and control over its supply chain.
.. Infosys’ approach enabled the company to gain visibility into cost and performance in the supply chain though a centralized system. The information was useful to serve the customers better, enable negotiation and get more business though opportunity management.
One of America's leading general merchandise retailers needed a system to track and coordinate all sales activities across the sales and fulfillment channels of its complex enterprise. Infosys built a solution around the Yantra
... Distributed Order Management (DOM) System. Infosys' solution seamlessly managed the company's direct-to-guest customer orders across multiple channels and sourcing locations. The company achieved its long-term goal of providing any product to any customer through any channel.
A Fortune 500 Company with a large volume of quotes and orders used variable quote management processes across geographies and customers. Infosys was engaged for a global requirements study for quoting, contracting, pricing
... and global inventory visibility. Our solution enabled the client to reduce quote turnaround time by 60%, increase revenue by US$ 25 million and reduce cost per order to 50%.
Infosys helped a specialty electronics retailer transform its order management processes to address complex fulfillment and delivery challenges while providing a consistent experience to the multi channel customer.
Infosys helped a leading manufacturer and retailer of greeting cards in the United States implement an intelligent solution by customizing functionalities of Sterling Commerce to achieve business results.
A Fortune 100 telecommunications OEM of mobile phones and wireless network solutions sought to optimize its Warehouse Management Systems (WMS). Infosys implemented a comprehensive solution enabling
... the client to rapidly scale up volumes, deliver faster time-to-market and accelerate customer responsiveness.
The client is a manufacturer of advanced electronic and electrical products, spanning information and communications equipment and systems, Internet-based solutions and services, electronic components and materials,
... power systems, industrial and social infrastructure systems and household appliances. Infosys implemented Sterling Commerce Suite at the pilot site for each solution and rolled it out to other sites for faster return on investment, while enhancing the global solution.
A specialty retailer of home furnishings sought to replace existing legacy applications primarily in the areas of merchandising and order management. Infosys partnered with the client to provide program management, development
... and quality assurance testing. Infosys’ approach enabled the client to realize benefits of timely visibility and decision support for product performance, inventory levels, and historical daily sales by product and location.
A leading specialty retailer of home goods and kitchenware sought to implement Retek® as part of a strategic initiative to build an IT infrastructure for accelerated growth and multi-channel integration across product lines.
.. The retailer partnered with Infosys to test the implementation with 100% accuracy and ensure a prompt roll out. Infosys successfully validated the client's Retek® implementation while maintaining operational simplicity and conducted end-to-end testing involving the Retek® suite and applications.
Infosys implemented IT Service Management (ITSM) for a leading telecom service provider of fixed and mobile telephony, Internet and television in Europe. Our approach, based on the Global Delivery Model, optimized client
... operations, improved system usability and enhanced customer satisfaction.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
Infosys designed, developed and implemented an Oracle Advanced Planning System for a Fortune 100 global manufacturing major. The company integrated multiple workforces and diverse business processes, resulting in better
... order promising and enhanced visibility across the supply chain.
A large retail chain based in the U.S. sought to reduce inventory and improve service levels throughout their supply chain network by improving forecast accuracy and enhancing supply chain planning. Infosys evaluated and improved
... supply chain metrics and systems, and developed a strategy to achieve the client's supply chain vision. Infosys conducted a supply chain assessment exercise and helped the client define future state supply chain processes.
One of the world's largest producers and distributors of motion pictures, television programming and home videos sought to improve the operations of its home video department - a global leader in the distribution of filmed entertainment
... on video cassettes and DVDs. Infosys delivered a Vendor-Managed Inventory solution to optimize inventory management, enhance business intelligence and reduce total cost of ownership.
Infosys’ relationship with Hannaford has evolved from a provider of application maintenance services to a strategic partner, providing IT-enabled business transformation services such as business process consulting, software
... process consulting, application development and support, enterprise architecture services and technical training. The mature relationship is set to grow further as Infosys partners with Hannaford.
A global consumer electronics major with revenues exceeding US$ 25 billion partnered with Infosys to expand across product lines of computers, notebooks and music players. The client achieved lower inventory
... and logistics costs through supply chain planning and inventory optimization.
The client is a Fortune 500 company, a leader in pressure-sensitive technology, self-adhesive base materials, self-adhesive consumer and office products and specialized label systems. The company partnered
... with Infosys to streamline its supply chain and move toward a demand planning model based on collaborative and consensus forecasting.
A leading solar power company that manufactures solar photovoltaic panels and solar thermal heating equipment partnered with Infosys to standardize business processes and predict and build the process variability in a single supply chain plan.
A global imaging company sought to implement an integrated supply planning and allocation solution for its consumer digital products business unit. Infosys deployed SNP and GATP modules of the SAP Supply Chain Management Suite.
A world leader in agribusiness engaged in crop protection and seeds sought a supply chain planning solution to maintain its complex multi-vendor supply chain model in a dynamic environment. Infosys’ comprehensive planning
... and execution approach enabled effective end-to-end APO services to enhance the supply chain processes.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
Ameren, an energy major, recognized that services account for over 60% of its indirect spend. Infosys helped Ameren re-engineer manual and fragmented supply chain processes to improve productivity
... by over 50% and reduce cycle times by over 60%. Infosys’ approach enabled the client to achieve increased savings and improved efficiencies in processes.
A vertically integrated electricity generation and power transmission company in the Asia Pacific region sought a supply chain sourcing and procurement solution for a complex procurement project in utilities.
.. Infosys implemented SAP® SRM and other SAP® applications to enhance procurement processes.
A global automotive supplier of automotive seating, interiors, batteries, control systems and services such as comfort, energy and security management for non residential facilities sought a supply chain sourcing
... and procurement solution to support its complex setup in a dynamic and diverse environment. Infosys designed and implemented a comprehensive, robust and flexible supply chain sourcing solution.
A global pharmaceutical company, a leader in prescription, OTC medicines, infant food and veterinary medical products, used Ariba Buyer to manage indirect procurement at its European subsidiaries and US divisions.
.. Infosys’ comprehensive planning and execution approach ensured effective production support and upgrade.
Infosys helped a Fortune 50 general merchandise discounter to implement the Ariba Suite and provided consulting services to manage the release of business categories and Ariba Service Packs.
Herbalife, a global health and well-being company, required an efficient tool to predict the demand for its new products. Infosys implemented Oracle Application R11.5.9 to reduce process complexities and achieve process
... efficiencies. Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement.
SYSCO - North America's largest food service marketer and distributor, operates through a network of 75 regional Operating Companies (OpCos). Supply chain integration through the OpCos was a
... key strategy to increase cost and service efficiencies. For this, SYSCO initiated a large-scale supply re-engineering and redistribution program. The program streamlined supply and distribution at all levels and impacted the entire value chain - from CPG manufacturers to end customers. A network of mid-point distribution facilities - Redistribution Centers (RDCs) was created to consolidate Less-Than-Truckload (LTL) shipments and use intermodal shipping to generate significant savings in transportation costs, reduce working capital through lower regional inventories and to reduce the overall supply chain costs. Infosys was SYSCO's primary Systems Integration partner to design and implement a set of new business processes for the management of these RDCs.
Lifetouch National School Studios Inc., one of the largest employee-owned companies in portrait photography in the United States and Canada, partnered with Infosys to revamp its Order Management System
... by implementing the Sterling Commerce Multi-Channel Fulfillment Suite. Infosys effectively implemented the Suite and defined a rapid iterative approach. This enabled the client to build a strong foundation as a preferred partner of choice in the SCM space.
A global wireline and wireless communications company sought to roll out product and package bundling across the service offering including IP voice service with high-speed data and content packages.
.. Infosys used its agile methodology to develop an order management system for a video service to handle around 10,000 orders per day. The client saved about 35% in development costs by leveraging Infosys' Global Delivery Model.
A leading oil and gas company providing aviation fuel and services to airlines and other customers engaged Infosys to design, develop, deploy and support a customized solution for better visibility and control over its supply chain.
.. Infosys’ approach enabled the company to gain visibility into cost and performance in the supply chain though a centralized system. The information was useful to serve the customers better, enable negotiation and get more business though opportunity management.
One of America's leading general merchandise retailers needed a system to track and coordinate all sales activities across the sales and fulfillment channels of its complex enterprise. Infosys built a solution around the Yantra
... Distributed Order Management (DOM) System. Infosys' solution seamlessly managed the company's direct-to-guest customer orders across multiple channels and sourcing locations. The company achieved its long-term goal of providing any product to any customer through any channel.
A Fortune 500 Company with a large volume of quotes and orders used variable quote management processes across geographies and customers. Infosys was engaged for a global requirements study for quoting, contracting, pricing
... and global inventory visibility. Our solution enabled the client to reduce quote turnaround time by 60%, increase revenue by US$ 25 million and reduce cost per order to 50%.
Infosys helped a specialty electronics retailer transform its order management processes to address complex fulfillment and delivery challenges while providing a consistent experience to the multi channel customer.
Infosys helped a leading manufacturer and retailer of greeting cards in the United States implement an intelligent solution by customizing functionalities of Sterling Commerce to achieve business results.
A Fortune 100 telecommunications OEM of mobile phones and wireless network solutions sought to optimize its Warehouse Management Systems (WMS). Infosys implemented a comprehensive solution enabling
... the client to rapidly scale up volumes, deliver faster time-to-market and accelerate customer responsiveness.
The client is a manufacturer of advanced electronic and electrical products, spanning information and communications equipment and systems, Internet-based solutions and services, electronic components and materials,
... power systems, industrial and social infrastructure systems and household appliances. Infosys implemented Sterling Commerce Suite at the pilot site for each solution and rolled it out to other sites for faster return on investment, while enhancing the global solution.
A specialty retailer of home furnishings sought to replace existing legacy applications primarily in the areas of merchandising and order management. Infosys partnered with the client to provide program management, development
... and quality assurance testing. Infosys’ approach enabled the client to realize benefits of timely visibility and decision support for product performance, inventory levels, and historical daily sales by product and location.
A leading specialty retailer of home goods and kitchenware sought to implement Retek® as part of a strategic initiative to build an IT infrastructure for accelerated growth and multi-channel integration across product lines.
.. The retailer partnered with Infosys to test the implementation with 100% accuracy and ensure a prompt roll out. Infosys successfully validated the client's Retek® implementation while maintaining operational simplicity and conducted end-to-end testing involving the Retek® suite and applications.
Infosys implemented IT Service Management (ITSM) for a leading telecom service provider of fixed and mobile telephony, Internet and television in Europe. Our approach, based on the Global Delivery Model, optimized client
... operations, improved system usability and enhanced customer satisfaction.