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SCM Solutions

Infosys' Supply Chain Practice provides seamless and holistic solutions that are tailored to meet your specific needs. Our wide range of package-driven solutions converts complex supply chain situations into seamless delivery pipelines. Our Supply Chain Management (SCM) solutions enable supply-demand matching, distributed order management, leveraged contract visibility, and reduce gaps between forecasts and plans.

Please click on relevant sections of the map below to read more about our offerings.

Infosys' seamless and holistic SCM solutions address functional areas across industries:

• In the Hi-Tech industry, we offer solutions for Global Logistics, Demand Fulfillment and Asset Management, and Maintenance
• In Aerospace, we enable Procurement Settlement and Sourcing
• In Life Sciences, we provide solutions for Contract Management, Direct Materials and Services Procurement, Indirect Goods and Services Procurement, Procurement Supply Networks, Sourcing and Spend Intelligence
• In Consumer Products, we enable Supply Chain Planning and Execution in the areas of Network Design and Simulation, Multi-Enterprise Collaboration Systems, Supply Chain Visibility and Performance, Inventory Optimization, Transportation Management, Warehouse Management

Infosys prioritizes demand for better forecast accuracy. Our Forecast-To-Plan Solution (F2P) offers a unified view of end-user data at minimal cost. The solution enables:

• Reduction in supply chain costs
• Reduction in inventory levels
• Enhanced production levels
• Improved supply chain profits

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Infosys helps planners make effective and informed decisions through a dash board that proposes procurements based on supply chain constraints such as drop in forecast accuracy and supply shortages. Our multi-level vendor planning solution enables planners to:

• Focus on important issues in the supply chain
• Improve inventory visibility

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Infosys' solution mitigates business continuity risk through:

• Cost-effective, quick and direct upgrades of SAP APO 3.X / SAP SCM 4.X to SAP SCM 5.0 without disruption of the existing systems landscape
• An independent pre-upgrade assessment phase (one person month) to build a business case for upgrade and a risk-free fixed price and detailed project plan

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Infosys addresses the business challenge of the lack of control of contracting practices and the lack of effective tools to track and manage contracts.

Our Leveraged Contract Management (LCM) solution takes all relevant contract terms from the contracts repository and feeds the data into an optimization engine. The output acts as the decision support dashboard aiding the requestor to select the right supplier and quantity.

Our solution enables:

• Enhanced supplier relationship
• Cost savings by aligning procurement with negotiated contract terms
• Visibility into required contract information

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Procurement related issues have cross-departmental impact and multiple viewpoints in identifying issues:

• Resolution analysis may not encompass strategic/business/IT viewpoints
• Solutions/projects usually led by a single department
• Business case cannot identify saving opportunities/ROI across departments

Infosys' Reconnaissance for Adaptive Procurement solution is a patented framework for procurement excellence. It aligns the Reconnaissance for Adaptive Procurement solution with your strategic procurement roadmap to deliver:

• Improvement opportunities in line with key business objectives
• Defined ROI/savings potential from IT/business projects

The benefits include:

• Solutions to optimize existing IT investment.
• Improved project execution efficiency
• Fast ramp up of new resources

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Infosys addresses your business challenges:

• Complex vendor management with multiple vendors and minimal standardization across procurement processes
• Absence of centralized global data source resulting in reduced spend visibility and predictability in procurement process

Infosys' Source-To-Pay platform solution provides:

• An integrated offering to manage indirect spend
• Variable pricing model that enables a flexible yet predictable periodic payout for procurement operations
• Faster deployment for accelerated business value realization
• Multi-client delivery model focused on data security and integrity

Our solution helps you to -

• Maximize purchasing power through enhanced spend visibility and supplier performance management
• Improve spend management by reducing maverick spending across indirect spend categories
• Better savings realization through efficient use of technology and process compliance

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Retailers can increase their market share and reach the customer more cost effectively by increasing their presence across sales channels.

Infosys' Multi-Channel Commerce solution helps retailers acquire multi-channel retailing capabilities, leverage cross channel efficiencies and realize benefits such as:

• High returns on merchandise, supply chain and technology investment
• Improved shopping experience
• Optimized supply chain

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Infosys' solution helps warehouses achieve increased visibility into their operational processes without signing multi-million dollar/multi-year IT projects and without the risk of operational disruptions.

The benefits include:

• Non-disruptive solution
• Generates events that save dollars
• Unified view of information
• Improved ROI on existing capital investments

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Infosys addresses your business challenges:

• High degree of customization required during an implementation in an execution functional area leading to increased cost and time to implement
• Customizations are not plug-and-play components that involve major coding

Our Rapid Design Toolkit has been developed by the SCM Center of Excellence (CoE). The java technology based plug-in consolidates the perspectives of functional consultants and Java developers in a single solution creation toolbox. It disengages the solution design from technology complexity and refines customizations. The resulting closer to the box extension drives down TCO while increasing the value of 'buy over build' decision of the Rapid Design Tool built on Sterling Commerce Suite's plug-and-play framework.

The benefits include:

• Faster go-live with high quality solution
• Improvement in productivity and/or reduction in cycle time (%)
• Enhanced quality of the solution, configuration and support capabilities for the package implemented

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Infosys addresses your business challenges:

• High business continuity risk
• Disparate EAM systems inherited from different acquisitions

Our Enterprise Asset Management Upgrade solution directly upgrades Maximo 4.x/Maximo5.x to Maximo6.x. It helps you avoid a time-consuming, multi step and complex product vendor approach.

The benefits include:

• Faster roll outs at locations to be acquired
• Efficient data cleansing, template building and migration
• Ease of integration with latest technologies such as mobile solutions, GIS, RFID and ERP systems such as SAP and Oracle

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The Procurement Workbench module provides visibility into an organization's direct and indirect spend, facilitates collaboration with suppliers/partners, and improves the overall procurement process by rooting out inefficiencies. This module enables:

• Standardization of operational procurement processes and accelerated analysis for decision making.
• Better visibility for buyers into exceptions and relevant information for effective decision making.
• Leverages the balanced scorecard framework and metric management for procurement performance management.
• Detailed spend analytics and reporting for spend management.
• Procurement functionality on a common platform for diverse functionality that business users need.

The benefits include:

• Reduction in spend through effective spend analysis and identification of opportunities for savings.
• Reduction in procurement operations costs for direct materials, indirect materials and services. Increase in supply service level in terms of on-time delivery, quality and reliability without causing an increase in expenditure or transaction costs.
• Aligned supply management processes and performance management across the extended supply chain.
• Integrated exceptions-handling across procurement processes and facilitating buyers to analyze "what-if" scenarios.
• Ease of procurement compliance through automated spend management processes and tracking of policy violations.

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Infosys' Service Performance Workbench module provides visibility and performance metrics for the after-sales service supply chain. It optimizes service revenue and improves customer satisfaction.

This module enables:

• A single enterprise view offering a 360-degree insight into the entire service supply chain.
• Best-in-class metrics based on the Infosys' service supply chain framework.
• Custom dashboards, scorecard, alert managements and initiatives.
• Objective-based peer-to-peer collaboration.
• Low cost of ownership since it leverages existing hardware infrastructure.

The benefits include:

• Superior customer satisfaction and retention levels through all levels of customer life cycle management.
• Improved service revenue and profitability through cross-selling, innovative service products and reduced costs.
• Effective service quality and product quality management.
• Better visibility and efficient performance management of service partners.
• Reduction of time to market by more than 50% for service performance initiatives.

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Infosys' Inventory Visibility Workbench provides supply chain professionals visibility into inventory-related KPI performance, supports discrete root cause analysis, and enables collaborative decision making and detailed resolution tracking.

The benefits include:

• Boost in productivity, owing to a rich user experience for fast problem tracking and collaborative analysis.
• Drives an efficient demand-supply balance.
• Improvement in inventory turns and freeing up of working capital.
• Better procurement, inventory and demand management practices.

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